Yelp wants to help businesses respond to their reviews, which is something a lot of businesses seem to struggle to do in a productive manner.

The company is hosting a webinar on Wednesday that will walk businesses through some best practices.

The webinar is titled “How to Join the Conversation with Your Customers,” and will include a live demo. According to the agenda, it will answer the following questions:

– What does Yelp do to protect business owners from questionable reviews?
– How should you approach critical reviews?
– Why does Yelp discourage review solicitation?
– How should you use the response tools available at Yelp for Business Owners?
– Should you utilize private or public responses?

You can sign up for the event here. It starts at 2:00 PM Eastern.

Image via Yelp (Flickr)