As the social media platform has grown, more recent users have had to choose longer, sometimes convoluted usernames. Meanwhile, some short, lucrative usernames have gone unused for years. Understandably, Twitter wanted to free some of those up.
Almost immediately after announcing their plans, Twitter started receiving pushback. In some cases, people who had lucrative, but inactive, usernames immediately logged in to make sure their accounts remained active. In other cases, people pointed out that many inactive usernames belonged to accounts of individuals who had passed away and served as memorials to them. Unlike other social platforms, Twitter doesn’t offer any other way to memorize deceased individuals.
Twitter heard the response loud and clear, admitting they had not considered all possibilities.
“We’ve heard you on the impact that this would have on the accounts of the deceased. This was a miss on our part. We will not be removing any inactive accounts until we create a new way for people to memorialize accounts.”
— Twitter Support (@Twitter Support) November 27, 2019
It’s safe to say Twitter will try to come up with a solution that allows deceased users to be memorized, without tying up valuable usernames indefinitely.