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Tag: Online Reviews

Amazon Sellers Trade Positive Reviews for Massive Refunds
Amazon sellers are encouraging users to delete negative reviews, even offering refunds above and beyond the sale price in exchange....
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Study Finds Consumer-Generated Content Boosts Conversions, Revenue
Bazaarvoice has some new research out looking at how brands and retailers drive business value with consumer-generated content (CGC). This includes re...
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Google Drops the Google+ From Business Reviews
Google is reportedly no longer requiring users to have Google+ accounts to leave reviews. Given that Google+’s popularity never really caught on...
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Companies Pay Up For Fake Yelp Reviews
New York Attorney General Eric Schneiderman announced settlements with Machinima, Inc. and three other companies in separate investigations regarding ...
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Yelp Discusses Its Local Ad Sales Efforts
Yelp released its financials for Q4 on Monday. With the company’s everlasting battle to debunk “conspiracy theories” about its busin...
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Yelp Earnings Out, CFO Steps Down
Yelp just released its financials for Q4 and full year 2015 with revenue of 153.7 million (up 40% year-over-year) for the quarter. Cumulative reviews ...
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Yelp Puts ‘Extortion Conspiracy Theory’ Back Into Spotlight
Well, the Yelp “extortion” (or lack thereof) narrative is back in the news. For years, the company has been accused by business owners of ...
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Yelp Shows Users View Counts For Their Reviews
Yelp announced that all users can now see how many people have viewed their reviews for the 90 days prior. This should only encourage people to post m...
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Yelp Reviews Under Government Spotlight
On Tuesday, Yelp and other members of the Consumer Electronics Association, including Zenefits and R Street Institute, briefed Congressional staff, bu...
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Yelp Experiments With Categorized Photo Browsing
Yelp announced a new way to browse photos – by category. You can now browse by things like food, interior, outside, drink, and menu. The feature...
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Government Agencies Get Yelp-Friendly
Yelp announced that it has entered into an agreement with the federal government to enable federal agencies and offices to claim their Yelp pages, rea...
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Yahoo: We’re Still Using Yelp Reviews [Updated]
Update 2: Blumenthal points to another response from Yahoo on reddit: “Thanks for pointing this out! I work for Yahoo, and I’ve reported this to o...
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Amazon Is Changing How It Shows Reviews And How Ratings Work
Amazon is reportedly changing how it displays customer reviews on product pages in the U.S. It’s using machine learning to figure out which revi...
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Yelp Tells Businesses How To Respond To Reviews
Businesses have a tricky relationship with Yelp. On the one hand, it can be a great way for customers to find a business, and a positive Yelp presence...
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Yelp Slaps 51 Businesses With Consumer Alert Warnings
Yelp announced that it has activated a new round of consumer alerts, this time slapping 51 businesses with the alert messages. While the alerts themse...
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Yelp Aims To Better Deal With Duplicate Business Listings
Duplicate listings have proven to be a pretty big challenge for Yelp, the company revealed in a post on its engineering blog. It’s not an issue ...
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Facebook Puts Critic Content On Restaurant Pages
It appears that Facebook is taking another step in offering an alternative to Yelp and similar services. The company has reportedly partnered with a n...
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Yelp For Sale? Report Says It’s Exploring Options
Yelp might be up for sale, according to a report from The Wall Street Journal, which says, citing people familiar with the matter, that it is working ...
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Dealing With An Increasingly Mobile Yelp
Yelp released its Q1 financial results on Wednesday with a 55% revenue increase compared to the same quarter last year, but falling short of analysts&...
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Yelp Gets Legal Victory In Privacy Case (Because Subpoena Was Issued In Wrong State)
Yelp has been embroiled in a legal battle for the past couple years as a Virginia carpet cleaning service has sought to get the names of reviewers it ...
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