Jennifer Connell Suffers Blow To Online Reputation

Jennifer Connell, a New York woman, has had her online reputation completely obliterated after making headlines for suing her 12-year old nephew over a “forceful greeting,” which has otherwise been described as an enthusiastic hug on the day of his…

Google’s ‘Mugshot’ Update Misses New York Times’ First Example

Google pushed out a new algorithm update late last week (in addition to Penguin) aimed at penalizing sites that profit from public mugshots by making people who appear in them pay to have them removed. It’s been described as a…

Google Launches Update To Demote Shady Mugshot Sites

As previously reported, Google announced the launch of Penguin 2.0 on Friday, but that’s not the only algorithmic change the search giant has reportedly pushed out. Sometime late last week, they also pushed an update to demote mugshot sites that…

Google Is Letting Anonymous Users Review Businesses

Online reviews are a hot button issue right now, particularly as one case involving Yelp reviews has attracted some media attention. You can read about that here. Basically, a woman was sued for defaming remarks, as she claimed in reviews…

Facebook Users are Dirty, Foul-Mouthed Heathens

Social Media monitoring service Reppler has just put out some statistics on their blog about the prevalence of profanity on our Facebook walls. And the results probably won’t shock you – people like to say f*ck to their friends on…

Remember Who Can Read Your Tweets

What kind of an image are you creating for prospective clients, who check out your social media updates?

I received an interesting email from a reader last night, which I would like to share with you.  She asked if I would not use her name, so I am going to call her Barbara instead.  Her email was short but contained a very valuable message.  It’s something I have heard of many times and it’s becoming more and more common.

Yelp Beats “Deceptive Acts” Claims

Yelp recently won a case against a dentist who tried who sued the site over a negative review, claiming defamation and "deceptive acts and practices" under New York state law.