Google Drops the Google+ From Business Reviews

Google is reportedly no longer requiring users to have Google+ accounts to leave reviews. Given that Google+’s popularity never really caught on, this could open up the door for local businesses to get a lot more reviews on Google for…

Google Says More About Local Ranking In Updated Document

Google has updated its documentation that contains advice for improving your local ranking on the search engine. This was spotted by local search watcher Mike Blumenthal. Barry Schwartz at Search Engine Roundtable has the old version saved here. According to…

Yelp Adds Resources To Help Businesses With Their Pages

Yelp announced this week that it has some new and improved resources in its Support Center to help businesses update their business pages. Yelp’s Morgan Remmers runs down the updates on the company’s business owners blog: General Business Info Updates:…

Did You Know About Yelp’s Improved Revenue Estimate Tool?

About three years ago, Yelp launched its revenue estimation tool to enable local businesses to compare their Yelp-driven business to the national average. It would multiply customer leads sent from Yelp each month by the business’s average revenue per customer…

Yelp Puts ‘Extortion Conspiracy Theory’ Back Into Spotlight

Well, the Yelp “extortion” (or lack thereof) narrative is back in the news. For years, the company has been accused by business owners of burying positive reviews when the owners decline to pay for advertising on Yelp. Yelp has always…

Google Adds Local Business Editing To Knowledge Panel

Some businesses can now edit their Google business listings directly from the Knowledge Panel, without having to go to the Google My Business dashboard. Back in November from the State of Search conference, Search Engine Roundtable reported that Google had…

Apple Maps Is More Important To Your Business Than Ever

If you run a small business and aren’t taking Apple Maps seriously as a place where people will find your business, you may want to rethink that. Do you pay attention to your business listing in Apple Maps? Have you…

Google Pilots Local Business Markup for Knowledge Panels

Last week, Google launched the Google My Business API to let big businesses and third parties integrate with the Google My Business platform and publish updates to customers on Google Search and Google Maps. Businesses can use the API to…

Facebook Professional Services Is Pretty Similar To Facebook Places…but for Services

Earlier this year, Facebook put out a new local search and discovery tool at Facebook.com/places, giving users a look at places with Facebook Pages, including those your friends have been to (with their comments) and others with reviews from strangers.…

Google My Business Now Lets You Close, Reopen Business Locations

Google announced on its Advertiser Community site that Google My Business will now let you mark a location closed in the list view to keep users up to date. You can also now reopen a location if need be. Google’s…

Google Lists Google My Business Listing Visibility Factors

Update: Google has changed language to remove “clicks”. Very interesting. Your business listings on Google aren’t going to do much for you if people don’t see them. Just having one isn’t enough. You need to make sure it’s optimized. Google…

Yelp Findings Suggest A Great Week For Small Businesses

Last week, Yelp released findings from a Harris Interactive poll it commissioned to gain insight into consumers’ holiday plans when it comes to local businesses. It found that 64% of Americans plan to patronize local independent retailers, and that 7…

Yelp Study: Americans To Spend $40 Billion At Local Businesses For the Holidays

Yelp commissioned poll by Harris Interactive to get some insight into consumers’ holiday shopping plans when it comes to local businesses. It found that 64% of Americans plan to shop at local independent retailers, and that 7 in 10 Americans…

What Does The New Google+ Mean For Businesses?

People have been calling Google+ dead for nearly as long as it’s been around, but it just keeps on going in form or another. This week, Google announced a big revamp that puts the spotlight on two features in particular.…

Google Expands Google Maps Maps Local Guides

Google announced that it is expanding its Local Guides program for Google Maps. The program lets people sign up and then contribute to Google Maps wherever they go to earn early access to new products, exclusive contests and events, bonus…

Amazon Prime Now Adds Local Restaurant Delivery In Los Angeles

Amazon announced two months ago that it added the ability to have food delivered from local restaurants to its Prime Now service in Seattle. Now, the company has announced the same availability for customers in Los Angeles. Prime Now customers…

Facebook Improves Its Local Ad Targeting

A little over a year ago, Facebook launched its Local Awareness Ads, a hyperlocal ad option that lets businesses target people who live in their area or who were just recently in the area. Today, Facebook says it’s “making it…

Google My Business Gets Special Hours Feature

Google My Business is getting a new feature that lets you pre-schedule specific hours for holidays or special events. Now that we’re into November, the feature couldn’t have come any sooner. When a business provides special hours to Google My…

Facebook Appears To Be Testing ‘Local Market’ Feature

Facebook appears to be testing a new feature called Local Market, which lets users sell and browse products for sale in local areas. It’s unclear where all users are seeing this, but AdWeek’s SocialTimes obtained screenshots of the feature in…

Google My Business Gets A Refresh

Google announced the launch of a new redesign for Google May Business. This includes updated navigation, which the company says is aimed at making it easier to access the product’s primary features and providing better access to multiple locations for…