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Salesforce Adds Video Customer Support
Salesforce announced the launch of a new video support center for, which it claims “empowers companies to transform their customer serv...
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Salesforce Launches New, Mobile App
Salesforce announced a new version of on Tuesday complete with a mobile app, reporting engine, and “intelligent” agent console. T...
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“Business Insights” Section Added To, a reliable and user-friendly customer support tool from Salesforce, is a great resource that will help balance and manage your client-to-cus...
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EXCLUSIVE: Salesforce Talks, Its New Customer Service Platform
Earlier this week, Salesforce announced the launch of a new customer service platform called The service is cloud-based and integrates socia...
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Salesforce Launches (Desktop And Mobile)
Salesforce announced the launch of a new “social help desk” called in desktop and mobile versions. “ and M...
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