Desk.com News

Salesforce Desk.com Adds Video Customer Support

Salesforce announced the launch of a new video support center for Desk.com, which it claims “empowers companies to transform their customer serv...

Salesforce Launches New Desk.com, Mobile App

Salesforce announced a new version of Desk.com on Tuesday complete with a mobile app, reporting engine, and “intelligent” agent console. T...

“Business Insights” Section Added To Desk.com

Desk.com, a reliable and user-friendly customer support tool from Salesforce, is a great resource that will help balance and manage your client-to-cus...

EXCLUSIVE: Salesforce Talks Desk.com, Its New Customer Service Platform

Earlier this week, Salesforce announced the launch of a new customer service platform called Desk.com. The service is cloud-based and integrates socia...

Salesforce Launches Desk.com (Desktop And Mobile)

Salesforce announced the launch of a new “social help desk” called Desk.com in desktop and mobile versions. “Desk.com and Desk.com M...

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