Leading up to CES 2020, Samsung teased Neon, an artificial human. Details were sparse, and Samsung said little other than to confirm Neon was an all new e...
The ability to talk with an artificial intelligence (AI), be it a computer or robot, has been a staple of science fiction for decades. Despite modern advan...
There’s no doubt that virtual assistants and AI-based voice services are one of the next big things in the technology industry. Long the stuff of science fiction, voice-based compu...
“T-Mobile literally pulled the hold technology out,” says LivePerson CEO Robert Locascio. “Millions of customer at T-Mobile don’t have to be put on hold....
“The long-term goal (with Alexa) was to try to invent the Star Trek computer,” says David Limp, Amazon's SVP of devices and services. “I grew up watching...
Amazon’s digital assistant is branching out. In a January 5 announcement, Microsoft revealed a new developer kit aimed to help device manufacturers integrate Alexa’s functions into...
There was some skepticism over the idea that voice commerce would be the future of retail. This wasn't surprising, given the limitations that AIs li...
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