Starbucks Closes 100+ Stores, Lays Off 900 in $1B Restructuring Plan

Starbucks is restructuring under CEO Brian Niccol, closing over 100 North American stores and laying off 900 non-retail employees as part of a $1 billion cost-cutting initiative amid sluggish sales. Severance includes two weeks' pay per year of service (minimum eight weeks), health coverage, career coaching, and mental health support. This aims to refocus on core strengths and enhance customer experience.
Starbucks Closes 100+ Stores, Lays Off 900 in $1B Restructuring Plan
Written by Mike Johnson

In the midst of a sweeping restructuring effort, Starbucks Corp. has unveiled details of its severance packages for employees affected by recent layoffs and store closures, signaling a strategic pivot under CEO Brian Niccol to streamline operations and refocus on core business strengths. The coffee giant, facing sluggish sales and competitive pressures, announced in late September 2025 that it would shutter approximately 1% of its North American stores—translating to more than 100 locations—and eliminate around 900 non-retail positions as part of a $1 billion initiative. This move, detailed in reports from CNBC, aims to cut costs while investing in store redesigns and employee training to enhance customer experience.

For those impacted, Starbucks is offering a severance package that includes two weeks of pay for every year of service, with a minimum of eight weeks for eligible employees, according to insights from Business Insider. Additional benefits encompass continued health-care coverage for up to six months, career coaching, and access to mental health resources, reflecting the company’s emphasis on supporting its workforce during transitions. This package builds on historical precedents, as noted in analyses from fired.fyi, where past layoffs in early 2025 provided similar structures, though the current round targets corporate roles more aggressively.

Restructuring’s Broader Implications for Retail Operations

The layoffs, which do not affect store-level baristas, are part of Niccol’s broader turnaround strategy, imported from his successful tenure at Chipotle Mexican Grill Inc. As reported by AP News, Starbucks plans to end its 2025 fiscal year with 124 fewer North American stores than the previous year, a rare contraction for the chain. This comes amid efforts to redesign over 1,000 locations for a “warmer, more welcoming feel,” with an eye toward boosting foot traffic and loyalty in a market saturated with rivals like Dutch Bros Inc. and local independents.

Financially, the restructuring incurs significant charges: $150 million in severance benefits, $400 million from asset disposals, and $450 million in lease-related expenses, per disclosures in Restaurant Dive. These costs underscore the high stakes of Niccol’s plan, which follows an earlier round of 1,100 global corporate layoffs in February 2025, as highlighted in coverage from CNN Business. Industry insiders view this as a calculated risk to improve efficiency and accountability, potentially setting a precedent for other quick-service chains grappling with post-pandemic recovery.

Employee Sentiment and Market Reactions Amid Uncertainty

On social platforms like X (formerly Twitter), posts from users and former employees express a mix of frustration and resignation, with some praising the severance terms while others criticize the timing amid economic headwinds. Searches on X reveal sentiments echoing broader concerns about job security in retail, though official Starbucks accounts have remained focused on positive initiatives rather than directly addressing the cuts. Meanwhile, web news aggregations, including updates from ABC News, note that notifications to affected workers were slated for late September 2025, with packages designed to mitigate immediate hardships.

Comparatively, Starbucks’ approach aligns with industry norms but stands out for its comprehensive support elements. For instance, while tech firms like Meta Platforms Inc. have offered similar pay-based severances in their 2025 cuts, as per Business Insider‘s layoff tracker, Starbucks emphasizes non-monetary aid like outplacement services. Analysts suggest this could help preserve brand reputation, crucial for a company reliant on frontline staff morale.

Strategic Shifts and Future Outlook for the Coffee Empire

Looking ahead, Niccol’s memo to employees, referenced in multiple outlets including QSR Magazine, stresses a return to Starbucks’ roots as a community hub, with investments in premium beverages and digital ordering. This follows menu simplifications earlier in the year, such as axing less popular items, detailed in Axios. However, challenges persist: same-store sales have dipped, and unionization efforts among baristas add layers of complexity to labor relations.

For industry observers, these developments highlight the delicate balance between cost-cutting and growth in a volatile consumer sector. As Starbucks navigates this restructuring, the effectiveness of its severance strategy may influence talent retention and recruitment, potentially reshaping how legacy brands adapt to modern retail dynamics. With plans to expand North American stores in the next fiscal year, the company bets on a leaner structure yielding long-term gains, though success hinges on execution amid ongoing economic uncertainties.

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