Microsoft Working to Address Multiple Issues With Recall Preview

Microsoft is rolling out its Recall AI feature, and is actively working to address multiple issues with the preview version....
Microsoft Working to Address Multiple Issues With Recall Preview
Written by Matt Milano

Microsoft is rolling out its Recall AI feature, and is actively working to address multiple issues with the preview version.

Recall is Microsoft’s AI-powered technology that takes screenshots of everything a user does, making those screenshots searchable via natural language queries. The technology has been mired in controversy, with privacy and security experts sounding the warning about it. Cybersecurity researcher Kevin Beaumont went so far as to say that “Microsoft are going to deliberately set cybersecurity back a decade & endanger customers by empowering low level criminals.”

After multiple delays, Microsoft is rolling out Recall to Windows Insiders, but they should be aware there are multiple issues with the new feature.

  • You must have Secure Boot enabled for Recall to save snapshots. Ensure Secure Boot is enabled before trying out Recall. This support article will help you enable Secure Boot.
  • Clicking links within Recall to submit feedback may experience a delay in loading the Feedback Hub application. Be patient and it will display.
  • Recall can be enabled or disabled from “Turn Windows features on or off”. We are caching the Recall binaries on disk while we test add/remove. In a future update we will completely remove the binaries.
  • Some users experience a delay before snapshots first appear in the timeline while using their device. If snapshots do not appear after 5 minutes, reboot your device. If saving snapshots is enabled, but you see snapshots are no longer being saved, reboot your device.
  • Some users may see a message to “Make sure Recall is saving snapshots”, while the Settings page for Recall shows saving snapshots is enabled. Reboot your device to resolve this issue.
  • Websites added as filters may be saved if the content is in split screen or side bar pane in Edge. This will be addressed in an update.
  • Make sure you update Microsoft 365 apps to the latest version so you can jump back into specific documents.
  • Recall may not currently work with some accessibility applications.

Only time will tell if Recall gains the traction Microsoft wants it to. Even if it does, however, it’s hard to argue with the potential privacy and security implications of the technology.

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