Google Expands ‘What’s Happening’ Feature to Multi-Location Restaurants in US, UK

Google has expanded its "What's Happening" feature to multi-location restaurants and bars in the US, UK, Canada, Australia, and New Zealand, enabling real-time updates on events and promotions in search results. This boosts local SEO and engagement, though challenges like consistency and spam persist. The move aligns with broader 2025 Business Profile enhancements, promising agile digital marketing.
Google Expands ‘What’s Happening’ Feature to Multi-Location Restaurants in US, UK
Written by Victoria Mossi

Expansion of Google’s ‘What’s Happening’ Feature

Google has broadened the reach of its “What’s Happening” feature within Google Business Profiles, now extending it to multi-location restaurants and bars across several key markets. Initially launched in May for single-location eateries, this tool allows businesses to highlight real-time updates such as events, specials, and promotions directly in search results. The expansion targets establishments in the United States, United Kingdom, Canada, Australia, and New Zealand, marking a significant step in Google’s efforts to enhance local search functionality for the food and beverage sector.

This move comes as part of Google’s ongoing push to make Business Profiles more dynamic and user-friendly. By enabling chains and franchises to post timely information, the feature aims to drive foot traffic and engagement, particularly in a post-pandemic world where consumers increasingly rely on digital tools for discovering local happenings. Industry experts note that this could level the playing field for larger operations that previously lacked such visibility tools compared to independents.

Implications for Local SEO and Business Strategy

For multi-location businesses, the “What’s Happening” section appears prominently at the top of their Google Business Profile, making it easier to communicate deals or events without relying solely on social media or websites. According to a recent report from Search Engine Roundtable, the feature’s rollout addresses a gap identified since its initial debut, where only solo venues could participate. This update is expected to boost search rankings by increasing user interaction signals, a key factor in Google’s local algorithms.

Business owners are advised to integrate this feature into their marketing strategies, posting updates that are concise and visually appealing to capture attention. However, challenges remain, such as ensuring consistency across multiple locations and complying with Google’s guidelines to avoid penalties for misleading content. Analysts suggest that this could lead to more competitive local search environments, where timely updates become a differentiator.

Broader Context of Google Business Profile Updates

The expansion aligns with other 2025 enhancements to Google Business Profiles, including new attributes like “women-led” and “eco-friendly” badges that enhance SEO, as detailed in WebProNews. These changes reflect Google’s focus on catering to conscious consumers and promoting diverse business narratives. Additionally, insights from Mappers Geo highlight updates to stats, links, and AI-driven search integrations, underscoring a holistic revamp of the platform.

For restaurants and bars, leveraging “What’s Happening” could translate to measurable gains in reservations and visits. Data from early adopters shows increased click-through rates, but success hinges on regular monitoring and authentic engagement. As Google continues to refine these tools, businesses must adapt quickly to maintain visibility in an ever-evolving digital ecosystem.

Potential Challenges and Future Outlook

Despite the benefits, some concerns arise regarding spam and verification. Multi-location chains might face hurdles in managing updates at scale, potentially leading to inconsistencies that confuse customers. Publications like Stan Ventures emphasize the need for robust moderation to preserve trust in the feature.

Looking ahead, industry insiders anticipate further expansions, possibly to other sectors like retail or entertainment. This could reshape how businesses interact with local audiences, fostering a more immediate and responsive online presence. As Google invests in these capabilities, the emphasis on real-time information signals a shift toward more agile digital marketing practices, benefiting both consumers and enterprises in the long term.

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