Google has announced an extended repair program for the Pixel 7a, addressing issues with unexpected battery swelling.
The Pixel 7a was one of the company’s entry-level Pixel smartphones, bringing many of the features of its flagship sibling, while cutting costs on on the camera and other high-end features. Unfortunately, some user reported issues with batteries swelling, bulging, and draining abnormally fast.
Google announced the program in a support page.
Google has determined that certain Pixel 7a phones may experience unexpected battery swelling. To ensure our customers have the best possible experience with Google products, some Pixel 7a devices (“Impacted Devices”) may be eligible for a battery replacement repair at no charge or another form of appeasement option from Google (options are limited by country and warranty status). Eligibility and specific options are subject to terms and conditions.
Not all Pixel 7a devices are impacted by unexpected battery swelling, therefore if your device is not impacted, you will not be eligible for a repair or other options under this program.
Under the extended repair program, Google says it will replace the affected batteries at not cost.
Eligible and Impacted Pixel 7a devices can receive one battery replacement at no charge through our battery replacement program. This involves an initial eligibility check and physical inspection. Check your eligibility by visiting our registration page.
Even if an Impacted Device is eligible for a battery replacement at no charge, upon receipt, a physical inspection of your phone is conducted before starting the repair to verify that the phone is in suitable condition for repair.
Battery replacement doesn’t extend the standard warranty coverage of your Pixel 7a. Your warranty will expire on the date it was originally set to expire, regardless of the battery replacement.
Manufacturing issues can impact any company, but it’s good to see Google standing behind the Pixel 7a and addressing the issue for impacted users.