Google has admitted it accidentally sent videos from its Google Takeout archive service to the wrong users, according to 9to5Google.
Google Takeout is a service that lets users download all their data to migrate to another service, or merely to use as a backup. According to the report, however, Google accidentally downloaded and saved some users’ videos to the wrong archives, essentially sending them to complete strangers.
Google provided 9to5Google with the following statement:
“We are notifying people about a bug that may have affected users who used Google Takeout to export their Google Photos content between November 21 and November 25. These users may have received either an incomplete archive, or videos—not photos—that were not theirs. We fixed the underlying issue and have conducted an in-depth analysis to help prevent this from ever happening again. We are very sorry this happened.”
The company asks users who were impacted to delete their previous export and request another one.