Gartner: ‘Responsible AI a Societal Concern’

Gartner has released its Predicts 2021 reports and the outlook for artificial intelligence (AI) includes some troubling growing pains....
Gartner: ‘Responsible AI a Societal Concern’
Written by Matt Milano
  • Gartner has released its Predicts 2021 reports and the outlook for artificial intelligence (AI) includes some troubling growing pains.

    AI is one of the fastest growing industries, and one of the most controversial. Experts have come out on all sides of the debate, with some believing it will help solve some of mankind’s most elusive challenges.

    Others, including Elon Musk, believe it represents one of the biggest existential threats to humanity. Recent research suggests that a super-intelligent AI will be impossible to control, further raising concerns.

    Gartner’s latest reports indicate there are a number of more pressing issues that could pose challenges for AI researchers and the industry at large. Gartner highlights five specific ways AI will impact society:

    By 2025, the concentration of pretrained AI models among 1% of AI vendors will make responsible AI a societal concern.

    In 2023, 20% of successful account takeover attacks will use deepfakes to socially engineer users to turn over sensitive data or move money into criminal accounts.

    By 2024, 60% of AI providers will include a means to mitigate possible harm as part of their technologies.

    By 2025, 10% of governments will use a synthetic population with realistic behavior patterns to train AI while avoiding privacy and security concerns.

    By 2025, 75% of conversations at work will be recorded and analyzed, enabling the discovery of added organizational value and risk.

    These issues illustrate the need for companies and organizations to take the necessary steps now to ensure AI is a force for good.

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