EU Tells Meta to Dismantle Instagram and Facebook Features That Keep Users Hooked

The European Commission has ordered Meta to disable infinite scroll and autoplay by default on Instagram and Facebook, citing addictive design that harms mental health. The DSA probe could lead to billions in fines. Meta disputes the findings but faces pressure to redesign core features.
EU Tells Meta to Dismantle Instagram and Facebook Features That Keep Users Hooked
Written by Sara Donnelly

Brussels delivered a stark message to Meta on Friday. The European Commission issued preliminary findings that the company’s Instagram and Facebook apps breach the bloc’s landmark Digital Services Act through what regulators call their addictive design. Features long central to the platforms’ ability to hold attention now stand accused of harming users’ physical and mental health, especially children and teenagers.

Infinite scroll. Autoplay videos. Push notifications. Highly personalized recommendation systems. These elements, the Commission said, fuel compulsive use. They shift the brain into autopilot mode. Users keep scrolling. They lose track of time. And Meta, investigators concluded, never properly weighed the consequences.

The European Commission made its position clear. “Protecting the physical and mental health of Europeans must be a priority for social media platforms. The Digital Services Act provides a clear framework to hold platforms accountable for the addictive design and effects of their services. We are fully committed to enforcing our legislation in Europe,” said Henna Virkkunen, the EU executive vice-president for digital policy, according to multiple reports including The New York Times.

Meta pushed back immediately. “We disagree with these preliminary findings, which don’t accurately take into account the significant steps we’ve taken to protect teens,” a company spokesperson told CNBC. The firm pointed to recent introductions of Teen Accounts that automatically limit nighttime access and cap daily screen time at 15 minutes. It promised to keep working with regulators.

Yet the Commission found those efforts insufficient. Time management tools can be dismissed with a tap. Parental controls demand technical skill and constant attention from guardians. Awareness messages buried in a separate safety center page fail to address the core problem. The apps’ very architecture, optimized for reels, stories and endless feeds, encourages excessive use at all hours, including late into the night for minors. Regulators reviewed Meta’s own internal documents, risk assessments, user data and a wide body of scientific research on behavioral addiction. They interviewed experts. The evidence, they said, pointed to systemic failure.

This confrontation has been building. The Commission opened formal proceedings against Meta in May 2024. It has already issued preliminary findings on the company’s weak age verification that allowed children under 13 to create accounts. A separate probe into so-called rabbit hole effects, where recommendation algorithms pull vulnerable young users deeper into harmful content, continues. Friday’s action fits a pattern. The EU hit TikTok with similar accusations of addictive design earlier this year. Now Meta faces concrete demands that could force basic changes to how its apps function.

Regulators want autoplay and infinite scroll turned off by default. They call for effective screen time breaks that actually interrupt sessions. Recommendation algorithms should prioritize something other than raw engagement. These are not minor tweaks. They strike at the heart of a business model built on keeping people online as long as possible. Meta’s ad revenue depends on time spent and attention captured. Alter the defaults, and user behavior could shift dramatically.

The stakes are high. A final decision against the company could bring fines reaching 6 percent of its global annual turnover. For a firm that generated more than $200 billion in revenue last year, that ceiling exceeds $12 billion. The Commission will weigh the infringement’s nature, gravity, recurrence and duration. Meta now has time to examine the full case file, submit a written defense and face questions from the European Board for Digital Services. The process could take months. Yet the preliminary nature of the findings already signals a regulatory shift with implications far beyond Europe.

Other outlets quickly highlighted the breadth of the move. BBC News reported that features such as personalized recommendations could encourage compulsive use particularly among children and teens. Politico noted the demand to make the recommendation algorithm less driven by engagement metrics. CNN emphasized that the two-year investigation concluded Meta failed to warn users adequately about risks to their wellbeing.

Industry observers have long debated these design choices. Critics argue that infinite scroll removes natural stopping points, much like a slot machine that never runs out of coins. Autoplay videos eliminate the friction of deciding whether to watch the next clip. Personalized feeds, trained on vast troves of user data, serve content calibrated to maximize dwell time. The result feels effortless. For some users it becomes compulsive. Studies cited in the Commission’s review link prolonged nighttime use to sleep disruption, anxiety and other harms, especially in developing adolescent brains.

Meta has introduced tools over the years. Usage reminders. Quiet mode. Parental supervision features. The company touts them as evidence of good faith. Regulators counter that these measures sit on top of a foundation built for addiction. They are too easy to ignore. They do not change the underlying incentives. And they place too much burden on individual users and families rather than on the platform itself.

The timing adds pressure. European officials have grown impatient with Big Tech’s pace on child safety. France has floated ideas for minimum ages on social media. The Commission itself is preparing a Digital Fairness Act that could impose even stricter rules on harmful design practices. Friday’s action against Meta serves as both enforcement and warning. Comply, or face escalating penalties and possible product redesigns across the region.

Yet compliance carries risks for Meta. Disabling autoplay and infinite scroll by default might reduce engagement in Europe, a market of more than 450 million people. Advertisers could see lower reach. Creators might post less if algorithms favor different signals. And any successful changes could inspire regulators elsewhere. Lawmakers in the United States have watched Europe’s moves closely. Multiple lawsuits there already target the same design practices, alleging they contribute to youth mental health crises.

So far Meta shows no sign of immediate capitulation. Its statement to reporters stressed disagreement with the findings while expressing shared goals around teen safety. The company will likely argue that its existing protections, recent updates and ongoing research demonstrate adequate risk mitigation. It may offer further concessions or data to blunt the case. But the Commission’s language leaves little room for half measures. Design changes are not suggestions. They read like requirements.

This episode marks another chapter in the uneasy relationship between Silicon Valley and Brussels. The EU has fined tech giants before. It has forced product alterations on privacy, content moderation and competition grounds. Now it takes direct aim at the psychological hooks that make social media so profitable and, for many, so difficult to put down. The outcome will test whether regulation can reshape not just rules but the fundamental user experience of the world’s largest social platforms.

Meta has until it submits its formal response to decide how aggressively to fight. The Commission has until it issues a final decision to prove that its framework can deliver meaningful change. Users, particularly younger ones, sit in the middle. Their feeds may soon look different. Their habits might follow. The question is whether those shifts come voluntarily from the company or under sustained regulatory force.

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