Cisco CEO: Customers Preparing For Hybrid Work Model

“We are really seeing the impact of this hybrid work model,” says Cisco CEO Chuck Robbins. “We are seeing the preparation for hybrid work and the return to the office. Customers are ...
Cisco CEO: Customers Preparing For Hybrid Work Model
Written by Rich Ord

“We are really seeing the impact of this hybrid work model,” says Cisco CEO Chuck Robbins. “We are seeing the preparation for hybrid work and the return to the office. Customers are absolutely believing this is going to occur and they’re investing in it. Customers are turning to us to help them create the trusted workplace of the future.”

Chuck Robbins, CEO of Cisco, discusses on CNBC and in their quarterly earnings call how customers absolutely believe that the hybrid work model is in their future:

Customers Are Preparing For Hybrid Work Environment

Over the last couple of quarters, we’ve seen significant investment in next-generation wireless infrastructure to be ready for their employees to come to the office. As you load these wireless networks they are going to need campus refresh underneath them, and we’ve seen exactly that. The Catalyst 9000 platform has had four consecutive quarters of increasing growth sequentially.

We are really seeing the impact of this hybrid work model. We are seeing the preparation for hybrid work and the return to the office. Customers are absolutely believing this is going to occur and they’re investing in it.

Trusted Workplace of the Future

Let me now touch on Infrastructure Platforms. We saw strong demand across a majority of our portfolio, led by our next-generation Enterprise Networking and Service Provider solutions, as companies accelerate the modernization of their infrastructure. This modern infrastructure delivers higher performance and faster access to data while offering the best user experience in an increasingly distributed environment.

Customers are turning to us to help them create the trusted workplace of the future, with Wi-Fi access points, video endpoints, cameras and IoT sensors feeding data into DNA Center and DNA spaces. We’re enabling operations teams to remotely monitor workplace conditions for a safe return to office.

We’re also working to provide visibility beyond corporate networks, which is increasingly critical as our customers accelerate their adoption of SaaS and cloud solutions for hybrid work. At Cisco Live, we launched the industry’s first enterprise-wide full stack observability offering by integrating ThousandEyes cloud intelligence with our Catalyst switching portfolio and AppDynamics. This provides IT with visibility and actionable insights across both external and internal networks to provide a seamless digital experience for users. And with users more distributed than ever, it is vital that they have the most efficient and secure connection to the cloud.

Building the Internet of the Future

Our deep partnerships with Google, Amazon, and Microsoft allow native connectivity from our SD-WAN fabric to each of these cloud offerings. With our technology, customers can reduce deployment times and connect branch offices to cloud workloads in minutes. In our Webscale business, we delivered our sixth consecutive quarter of strong order growth, which increased over 25% in the quarter, and over 50% on a trailing 12-month basis.

Our Webscale customers are starting their 400 gig upgrade cycles and aggressively pursuing long-haul build-outs while our Carrier customers are exploring new architectures to realize the full potential of 5G. We are building the internet for the future by creating breakthrough innovation with our routing, optical and automation technologies to deliver significant economic benefits.

Customers Consuming Cisco Technology In New Ways

Recently, we launched a new routed optical networking solution, integrating our scalable, high-performance routers and Acacia’s pluggable optics, which offers significant cost savings. Last week, we announced our intent to acquire Sedona Systems to extend our cross-work automation platform to build on these capabilities. We also expanded our Silicon One platform, from a routing-focused solution to one which addresses the Webscale switching market, offering 10 networking chips ranging from 3.2 terabits to 25.6 terabits per second, making it the highest performance programmable routing and switching silicon on the market. We know our customers increasingly want to consume Cisco’s technology in new and more flexible ways.

At Cisco Live, we launched our new As a Service portfolio, Cisco Plus, and our first offer, Cisco Plus Hybrid Cloud, combining our data center compute, networking and storage portfolio. Cisco Plus includes our plans to deliver networking as a service, which will unify networking, Security, and observability across Access, WAN and Cloud domains to deliver an unparalleled experience for our customers.

Turning to Security, we had a record quarter, surpassing $875 million in revenue, up 13% as we expanded our reach with customers around the world. Our Security strategy is focused on delivering a simple and secure experience. We have an unrivaled ability to provide end-to-end Security capabilities across users, devices, applications and data, on any network or any cloud.

Powering Business Transformation

Wellbeing is top of mind for so many right now as we face a new way of working. This is why we launched People Insights to help people monitor and manage their wellbeing. These new features, devices and capabilities combined with Cloud Calling and Cloud Contact Center provide our customers with the most comprehensive and inclusive hybrid work platform.

Last week, we announced our intent to acquire Socio Labs. By integrating Slido and Socio Labs into our WebEx platform, we will also be able to provide the most comprehensive internal and external event management solution on the market. In summary, we had a very good quarter. I’m so proud of the continued success of the business transformation our teams are driving.

Cisco CEO Chuck Robbins: Customers Preparing For Hybrid Work Model

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