Ring has had a tough few weeks as multiple incidents surfaced of strangers accessing customers’ camera feeds. In one incident, a strange man talks to an 8 year-old girl via the camera in her room, while in another case a man subjected a couple to racist comments about their son.
While Ring said these incidents were not the result of a breach of their systems, and were instead indicative of people refusing passwords that may have been hacked or accessed elsewhere, VICE tested Ring’s security and found it was abysmal. In particular, Ring offered no way of knowing who else may be accessing a camera feed—or if anyone else has ever accessed it.
The announcement of the Control Center should go a long way toward addressing these concerns. The new tab provides a way to see who is accessing feeds, as well as whether a camera is being shared in the Neighbors app. The new feature will give users the ability to adjust the privacy settings for all of their Ring devices from a central location.
The company plans to continue giving users more control and simplifying the interface as the Control Center evolves.