ByteDance’s Doubao Tops China’s AI Chatbots with 157M Users

ByteDance's Doubao has become China's top AI chatbot with 157 million users, succeeding through user-friendly design and integration with TikTok and Douyin, outpacing rivals like DeepSeek. It's expanding globally via Cici, emphasizing accessibility over raw tech. This highlights that seamless user experiences drive AI dominance.
ByteDance’s Doubao Tops China’s AI Chatbots with 157M Users
Written by Juan Vasquez

In the competitive arena of artificial intelligence, ByteDance Ltd., the parent company of TikTok, has emerged as a formidable player in China by crafting Doubao, an AI chatbot that has captivated millions. Launched in 2023, Doubao quickly ascended to become the nation’s most popular AI app, boasting over 157 million monthly active users by August, according to data from QuestMobile cited in a report by the South China Morning Post. This surge reflects ByteDance’s strategic pivot, leveraging its vast ecosystem—including the video-sharing platform Douyin—to integrate AI seamlessly into everyday user experiences.

What sets Doubao apart isn’t necessarily the most cutting-edge underlying model, but rather its emphasis on intuitive design and accessibility. Industry observers note that ByteDance focused on making the chatbot user-friendly, allowing it to outpace rivals like DeepSeek, which had initially grabbed headlines with its advanced capabilities. As detailed in a feature by WIRED, Doubao’s rise underscores a key lesson: in the race for AI dominance, polished interfaces and seamless integration often trump raw technological prowess, especially in a market where consumers prioritize convenience over complexity.

The Strategic Overhaul That Fueled Doubao’s Ascent

ByteDance’s journey with Doubao began amid internal testing phases as early as 2023, when the company first indicated its ambitions in generative AI, according to insights from TIME. Facing initial setbacks—such as DeepSeek’s viral success in January that overshadowed Doubao—ByteDance doubled down on product refinement. Executives reportedly restructured teams to prioritize features like real-time interaction and personalized responses, drawing on the company’s data trove from TikTok and Douyin to train models that feel more relatable and efficient.

This overhaul paid off handsomely. By mid-2024, Doubao had not only reclaimed the top spot but also seen a 6.6% increase in users from July to August, per the same QuestMobile figures referenced in the South China Morning Post report. Analysts attribute this to ByteDance’s ability to iterate rapidly, incorporating user feedback to enhance functionalities such as voice commands and content generation, which have made it indispensable for tasks ranging from casual chatting to productivity aids.

Global Ambitions and the Rise of Cici

Beyond China, ByteDance is quietly expanding its AI footprint with Cici, an international version of Doubao tailored for markets like the UK, Mexico, and Indonesia. Through targeted ads and influencer partnerships, the company is building traction, as explored in another WIRED piece. This move signals ByteDance’s intent to challenge global giants like OpenAI, adapting its chatbot for diverse languages and cultural nuances while navigating regulatory hurdles.

The strategy mirrors ByteDance’s broader playbook: leveraging scale and agility to disrupt established players. For instance, Cici’s promotion emphasizes fun, engaging interactions, much like TikTok’s viral appeal, positioning it as a gateway for non-Chinese users into ByteDance’s AI ecosystem. However, this expansion isn’t without risks, including geopolitical tensions surrounding TikTok’s ownership and data privacy concerns that could complicate adoption abroad.

Lessons for the AI Industry From ByteDance’s Playbook

Doubao’s success also highlights shifting dynamics in China’s tech sector, where competition is intensifying. Rivals like Alibaba and Tencent are ramping up their own AI offerings—Alibaba recently integrated chat features into its Quark app to compete directly, as noted in a Yahoo Finance article. ByteDance’s edge lies in its traffic dominance, with Doubao doubling token usage in just six months, indicating rapid adoption in daily life, per further South China Morning Post coverage.

For industry insiders, ByteDance’s approach offers a blueprint: prioritize user-centric design and ecosystem integration over sheer model sophistication. As AI tools become ubiquitous, companies that master this balance may lead the next wave of innovation. Yet, with regulatory scrutiny mounting—evidenced by recent California bills on AI governance mentioned in an MBHB roundup—ByteDance must navigate ethical and compliance challenges to sustain its momentum.

Looking Ahead: ByteDance’s AI Evolution

The reappearance of ByteDance founder Zhang Yiming in early 2025, tied to AI strategy discussions, has sparked speculation about future directions, as reported by Digitimes. This could herald bolder investments in large language models, potentially elevating Doubao’s capabilities to rival global benchmarks. Meanwhile, the chatbot’s integration with e-commerce and entertainment hints at untapped revenue streams, blending AI with ByteDance’s core businesses.

Ultimately, Doubao’s trajectory illustrates how a company rooted in social media can pivot to AI leadership, reshaping user expectations in the process. As competitors scramble to catch up, ByteDance’s model of relentless iteration and user focus may well define the future of consumer AI, both in China and beyond.

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