CustomerExperienceNews

Microsoft Repairing Surface Devices With Spontaneous Screen Cracks
Microsoft has announced it is repairing defective Surface Laptop 3 devices whose screens appear to spontaneously crack....
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Mount Sinai Using Google Nest Cameras in Coronavirus Fight
Mount Sinai Hospital has found an innovative use for Google Nest cameras, using them to help monitor and communicate with COVID-19 patients....
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Samsung Joining Tech Giants In Offering Debit Card
Samsung is the latest tech giant to announce plans to offer its own branded debit card. The banking an...
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ViacomCBS Channels Coming to YouTube TV
ViacomCBS has struck a deal with YouTube TV to bring 14 of its channels to the popular streaming service....
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Twitter Experiments With Language Warning System
Nearly everyone has had the experience of saying something they don’t mean, and Twitter is working to help prevent it....
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We Are An Experience-Driven Company, Says Chewy CEO
“Last year we sent about 50,000 pet portraits to our customers,” says Chew CEO Sumit Singh.  â€œWe're an experience-driven company. This is not a cost....
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Microsoft Changes Windows 10X Focus, Will Bring to Existing Devices
Microsoft has announced it will soon bring Windows 10X to existing, single-screen devices. Window...
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Senators Will Introduce Coronavirus Data Privacy Bill
A group of senators will introduce legislation to help protect consumer privacy as companies focus on using data to help combat COVID-19....
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How Amperity Uses Machine Learning To Unlock Data and Supercharge Marketing
“Nobody was using machine learning to point at the underlying consumer data to help make sense of it and bring it together,” says Matthew Biboud-Lubeck of...
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Lawmakers May Block FCC’s Ligado 5G Decision
The Federal Communications Commission (FCC) recently voted unanimously to allow Ligado to deploy a low-power 5G network, and lawmakers are not happy....
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Carriers Extend Service Protection Due to Coronavirus
Comcast, T-Mobile and Verizon have announced they will extend their coronavirus service protection policies until at least June 30....
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Lenovo Will Begin Offering Fedora on ThinkPad Laptops
Lenovo has announced it will soon make Fedora Workstation available on its ThinkPad line of laptops....
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Starlink Internet Will Enter Beta In Three of Months
Good news for internet users: Starlink’s satellite internet will enter private beta in roughly three months....
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iOS Mail Flaw May Have Left Users Vulnerable For Years
Researchers have discovered a flaw in the iOS version of Mail that may have left countless iPads and iPhones vulnerable to data theft....
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Should Apple and Google CEOs Be Personally Responsible For Coronavirus Tracking App Privacy?
In a letter to Apple CEO Tim Cook and Google CEO Sundar Pichai, Senator Josh Hawley wants both CEOs to take personal responsibility for customer privacy....
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