CustomerExperienceNews

All three of the nation’s largest wireless carriers are experiencing technical difficulties Monday, with customers reporting outages across services....

Verizon Now Offering 5G Home Internet In Detroit

Verizon has expanded its 5G Home Internet service to Detroit, the sixth city in which it offers the service....

Cox Punishes Entire Neighborhoods For Heavy Internet Users

In an era when many internet and wireless providers are suspending data limits, Cox Communications is throttling entire neighborhoods over a single heavy...

Germany Will Require All Fueling Stations to Offer Electric Vehicle Charging

Germany has taken a significant step toward widespread adoption of electric vehicles, by requiring fueling stations to offer electric vehicle charging....

Small ISP Permanently Ends Data Caps

Antietam Broadband, based in Maryland, has boldly gone where big ISPs fear to tread: It has removed data caps permanently....

The Case for Net Neutrality: AT&T Favoring HBO Max Over Netflix

AT&T is not counting access to HBO Max against customers’ mobile data plans, unlike Netflix or competing services....

Majority of Users Don’t Change Passwords After Data Breach

A new study has found the vast majority of users fail to change their passwords after being notified their data was impacted by a security breach....

T-Mobile Hits 5G Milestone With 50-State Coverage

T-Mobile has added another feather to its 5G cap with coverage in all 50 states, thanks to a roaming deal in Alaska....

Windows 10 Includes Improved Cortana

Cortana has received some nice upgrades in Windows 10, with a focus on helping users be more productive....

Arizona Sues Google For Collecting Location Data After Users Opt Out

Arizona Attorney General Mark Brnovich has filed a lawsuit against Google, claiming the search giant collects location data even after users opt out....

Apple Fixes Issue Preventing Family Shared iOS Apps From Opening

Apple has addressed an issue that caused some iOS and iPadOS apps to not open when a person was on a Family Sharing plan....

Google Rolling Out Chrome Tab Groups

Google Chrome is about to help browser tab addicts keep things more organized with tab groups. As...

Teams Won’t Replace Skype Just Yet

After Microsoft announced it would deliver Teams for consumers, some worried the news sounded the death knell for Skype. Those worries appear unfounded, at...

North Dakota’s Contact Tracing App Shares Location Data With Advertisers

Researchers have discovered that, contrary to its own privacy policy, North Dakota’s contact tracing app shares data with FourSquare....

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