As Black Friday and Cyber Monday (BFCM) 2025 approach, artificial intelligence is transforming how consumers hunt for deals, with 54% now relying on AI tools for price comparisons and reviews—a 23% year-over-year increase, according to data from eMarketer and Klaviyo. This surge reflects a broader shift toward tech-driven shopping, where omnichannel strategies yield 30% higher spending. Retailers are extending promotional timelines to adapt, but the real game-changer is AI’s role in personalizing experiences and combating consumer skepticism.
Drawing from recent insights, publications like Hostinger report that mobile usage during BFCM is skyrocketing, with generational differences shaping behaviors—Gen Z leading in AI adoption for deal hunting. Meanwhile, Forbes highlights how generative AI aids retailers in timing sales and clearing inventory, emphasizing that Black Friday remains a revenue cornerstone despite economic caution.
The Rise of AI in Consumer Behavior
A study from Drive Research, surveying over 1,200 shoppers, reveals custom specifications and personalized promotions are key for 2025. AI optimizes these by analyzing data for smarter segmentation, as noted in Experian’s blog on utilizing consumer data for holiday wins. This personalization boosts engagement, with AI chatbots replacing traditional searches for product advice, per posts on X from industry figures like Chamath Palihapitiya.
WebProNews details how Gen Z is reshaping retail through AI-powered deal hunting, with Shopify reporting 44% longer sessions via transparent pricing and shoppable videos. This aligns with Klaviyo’s findings, where brands must extend BFCM timelines to capture value-driven shoppers amid inflation concerns.
Navigating Skepticism and Personalization
Consumer wariness is high; Israel Hayom reports 84% believe retailers inflate prices pre-sale, yet nearly half plan purchases anyway. AI counters this with chatbots and recommendations, revolutionizing shopping as per the publication’s global study. Emotional marketing targets subconscious decisions, blending tech with psychology.
CEOWORLD magazine explores behavioral science for BFCM 2025, advising retailers on ethical campaigns that convert responsibly. Consumers, armed with AI, navigate promotions confidently, focusing on smarter spending rather than volume, as echoed in Compliance Geek’s X post on holiday data trends.
Top Trends Shaping BFCM 2025
HelloBizMia outlines eight major trends, including AI-powered shopping and ‘Black November’ extended sales, alongside buy-now-pay-later (BNPL) options and data-driven personalization. This extends to EComposer’s 2024 insights—still relevant for 2025—on mobile optimization and social commerce, predicting AI’s dominance in e-commerce.
The American Marketing Association (AMA) identifies five AI trends transforming holiday shopping, such as predictive analytics for consumer insights. These tools enable real-time adjustments, with retailers like Amazon preparing for the event, as detailed in About Amazon’s guide to Black Friday 2025 dates and strategies.
Omnichannel Strategies and Economic Impacts
Omnichannel approaches are crucial, with Klaviyo noting 30% higher spend when blending online and in-store experiences. Forbes underscores AI’s helping hand in timing promotions, driving revenue and attracting new customers. This is vital in a landscape where economic caution prevails, per WebProNews’s analysis of Wunderkind data.
Shopify’s anticipated 2024 recap, projected into 2025 via Qikify, reveals trends like longer sessions and high email ROI from personalized content. AI agents, like Fetch.ai’s ‘Shopper’s Edge Agent’ mentioned on X, hunt deals across retailers, saving consumers money and time.
Generational Shifts and Tech Integration
Generational data from Hostinger shows varying preferences: millennials favor online deals, while boomers mix in-store visits. Gen Z’s AI reliance, as per WebProNews, demands value and personalization, with 36:1 ROI from targeted emails. This shift is echoed in X posts from a16z, predicting AI’s optimization of shopping for quality over volume.
Daniel Priestley’s X vision of future shopping via ChatGPT for recipes and gear illustrates AI’s integration into daily life, potentially surpassing platforms like Amazon. Sean Frank’s post warns that AI will eat transactional commerce, urging product feeds into LLMs for visibility.
Marketing Innovations and Future Outlook
Innovations like AI-driven traffic explosions are forecasted by Pietro Montaldo on X, with Adobe, Salesforce, and Shopify predicting 520% growth for BFCM 2025. This ties into massive spending—$10.8 billion on Black Friday 2024 alone—highlighting the stakes.
Medium’s guide by Andrew Mackay advises using AI to spot real bargains amid hype, emphasizing smart buying decisions. As GREG ISENBERG’s X post on sales psychology notes, framing offers trumps discounts, a principle amplified by AI personalization.
Ethical Considerations in AI Retail
Amid these advancements, ethical strategies are paramount. CEOWORLD stresses responsible conversions, while Israel Hayom highlights AI’s role in building trust through transparency. Retailers must balance innovation with consumer confidence to thrive.
Looking ahead, the fusion of AI with behavioral insights, as per AMA, will define post-BFCM growth. Brands optimizing for AI, extending timelines, and embracing omnichannel will lead, per Klaviyo and Experian data.


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