Ring has issued a recalled for some 350,000 2nd generation devices due to fire hazard.
According to the Consumer Product Safety Commission, Ring doorbells have ignited 23 times, with eight reports of minor burns. The issue appears to be the result of the incorrect screws being used when installing the devices.
All told, there have been a total of 85 total complaints about the improper screws being sued.
“The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards.”
Ring emphasized that properly installed devices pose no threat.
“The safety of our customers is our top priority,” a Ring spokesperson told CNET. “We have and continue to work cooperatively with the CPSC on this issue and have contacted customers who purchased a Ring Video Doorbell (2nd Gen) to ensure they received the updated user manual and follow the device installation instructions.