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Yelp Articles

Should Yelp Be Worried About Amazon? Should Yelp Be Worried About Amazon?

This week, Reuters reported that Amazon is readying the launch of a new local services marketplace, which would not only compete with large chain stores, but also with local review sites like Yelp. Many businesses in a variety of spaces …

Yelp On The Defensive Once Again Yelp On The Defensive Once Again

Once again, Yelp is drawing the kind of media attention that it would like to avoid, but which has been following it around for years. You know the deal. A business claims Yelp is holding positive reviews hostage in its …

Are Video Reviews On Yelp A Good Idea? Are Video Reviews On Yelp A Good Idea?

Yelp is reportedly getting video reviews. As of the time of this writing, the company hasn’t formally announced the feature yet, but Business Insider spoke with mobile product manager Madhu Prabaker, who told the publication about the feature, and gave …

Yelp Equates Asking For Reviews To Spam Yelp Equates Asking For Reviews To Spam

Yelp announced on Wednesday that it has issued a new round of Consumer Alerts, the warnings that appear on businesses’ Yelp pages informing users that they’re not to be trusted. The company didn’t say how many it issued this time …

Yelp Launches New Reservations Tool Yelp Launches New Reservations Tool

Yelp announced the launch of a new free tool for businesses to let customers book reservations online. The tool, called Yelp Reservations, follows the company’s acquisition of SeatMe last year. For now, it’s available for businesses in the restaurant and …

Yelp Calls On Small Businesses To Help Them Come Up With Ideas Yelp Calls On Small Businesses To Help Them Come Up With Ideas

Yelp has put a call out for new members of the Yelp Small Business Advisory Council. Any local business owner is encouraged to apply. Members participate in an annual summit at Yelp’s headquarter, provide input on products under development, brainstorm …

Yelp Expands Into Argentina, Its 27th Country Yelp Expands Into Argentina, Its 27th Country

Yelp continues to expand internationally with a launch in Argentina, its 27th market. This comes just two months after Yelp’s Mexico launch, further expanding the company’s presence in Latin America, which also includes Brazil. People in Argentina can now create …

Yelp Wraps Up SBA Event Series, Calls It A Success Yelp Wraps Up SBA Event Series, Calls It A Success

Back in January, Yelp announced a partnership with the U.S. Small Business Administration to launch Success With Online Reviews, a series of events to take place in different cities around the country. That has now concluded, and according to Yelp …

Better Business Bureau Defends Yelp Better Business Bureau Defends Yelp

Rarely does a week go by these days in which there isn’t at least one report of business owners complaining about Yelp’s business practices. The latest one comes from an ABC affiliate out of Philadelphia, which conducted an investigation of …

Yelp Earnings Released, Revenue Up 65% YoY Yelp Earnings Released, Revenue Up 65% YoY

Yelp just released its earnings report for the first quarter with revenue at $76.4 billion, up 66% from the same period last year. Cumulative reviews grew by 46% year-over-year, reaching about 57 million, with active business accounts growing 65% to …

Talk Examines How Consumers Assess ‘Absolute Value’ With Today’s Buying Tools Talk Examines How Consumers Assess ‘Absolute Value’ With Today’s Buying Tools

Google is sharing a recent talk from Itamar Simonsen and Emanual Rosen on “absolute value”. It examines how consumers asses the value of things they buy using tools of the modern era, such as review sites, price comparison apps, and …

Yelp Lets Businesses Highlight Bitcoin Acceptance Yelp Lets Businesses Highlight Bitcoin Acceptance

Yelp announced that it is now showing when businesses accept Bitcoin on business pages. This comes as a new attribute in the “More Business Info” section. “We’re constantly thinking about how to make our business attributes more useful for consumers …

Businesses Frustrated With Yelp Reviews On Yahoo Businesses Frustrated With Yelp Reviews On Yahoo

Yelp has been in the headlines as business owners have been complaining. You’re shocked, right? This seems to be a narrative that the company just can’t shake. One of the big topics this week has been about a deal Yelp …

Yelp Launches In Japan, Expands Platform To Spas & Salons Yelp Launches In Japan, Expands Platform To Spas & Salons

Continuing its ongoing international expansion, Yelp announced that it has now launched in Japan. This is the company’s 26th country, following a Mexico launch last month. Yelp’s efforts in Japan will begin in Toyko and Osaka. The site is available …

FTC Has Seen 2,046 Complaints About Yelp In Recent Years FTC Has Seen 2,046 Complaints About Yelp In Recent Years

The FTC disclosed this week that there have been 2,046 complaints filed against Yelp dating from 2008 to March 4th, 2014. While that may seem like a lot, it’s not incredibly shocking given that we see businesses complaining informally about …

A Montage Of Media Personalities Talking About Yelp A Montage Of Media Personalities Talking About Yelp

Yelp recently released this montage of its service being talked about and referenced in the media. It includes clips from everything from Ellen to Tosh.0. I couldn’t help but notice that The People’s Court was absent from the video: Image …

Yelp Introduces The Yelpulus Rift Yelp Introduces The Yelpulus Rift

Remember that Netflix video parodying Amazon’s famous drone video? It looks like Yelp tried to do something similar, making light of Facebook’s Oculus acquisition. Yelp says in the video description, “For Yelp’s Hackathon 13, this team of engineers imagined what …

Yelp To Businesses: Want More Customers? Try Our Ads. Yelp To Businesses: Want More Customers? Try Our Ads.

In a push to get more advertisers, Yelp put out a new blog post and video about why businesses should advertise on Yelp. Have you advertised on Yelp? Was the experience positive or negative? Are you considering giving it a …

Yelp Expands Into Mexico (Its 25th Country) Yelp Expands Into Mexico (Its 25th Country)

Yelp announced that it has launched in Mexico. Mexicans can now create accounts on Yelp.com.mx. Business owners should go to biz.yelp.com.mx. This is Yelp’s 25th country across five continents. Last year, it launched in New Zealand, the Czech Republic, Brazil …

Yahoo Launches Yelp Integration For Local Search Yahoo Launches Yelp Integration For Local Search

We heard last month that Yahoo and Yelp were teaming up to add local business reviews to Yahoo’s local search results. Yahoo CEO Marissa Mayer reportedly revealed the partnership in an employee meeting. These things never stay inside the company. …

Yelp Gets Blasted By Business Owners And Celebrity Yelp Gets Blasted By Business Owners And Celebrity

Yelp is taking some harsh criticism in the media once again. Its handling of fake reviews is coming under fire, as is its worth to consumers. Business owners are speaking out (as usual), and celebrity chef/TV personality/food writer Andrew Zimmern, …