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Yelp Articles

Yelp Slaps 85 Businesses With Consumer Alerts Yelp Slaps 85 Businesses With Consumer Alerts

Yelp just announced that it’s releasing a new round of Consumer Alerts, slapping big warnings on top of the pages of 85 businesses. These businesses, Yelp says, are either attempting to buy or offer rewards for positive reviews or have …

46% Of Yelp’s Top 100 Places To Eat In The U.S. Are In California 46% Of Yelp’s Top 100 Places To Eat In The U.S. Are In California

Apparently you really need to live in California to have a great selection of places to eat. That’s what Yelp’s Top 100 Places to Eat in the U.S. would have you believe anyway. 46 out of 100 of them are …

Wow, There Are A Lot Of Services Using Yelp Data Wow, There Are A Lot Of Services Using Yelp Data

Yelp just announced a pretty significant milestone. It now has over 100,000 developers using its API to integrate its data into their products. Regardless of whether or not consumers actually turn to the Yelp app or Yelp.com to find business …

Yelp Adds Nightclub Reservations From Tablelist Yelp Adds Nightclub Reservations From Tablelist

Yelp has partnered with VIP table reservation provider Tablelist to power such reservations at nightclubs. With the new integration, Yelp users won’t have to leave Yelp to book VIP reservations at nightclubs in in select cities. The integration will work …

Yelp: FTC Closes Investigation, Takes No Action Yelp: FTC Closes Investigation, Takes No Action

Yelp announced on Tuesday that the U.S. Federal Trade Commission has closed an investigation into the company’s business practices without taking any action against it. Last spring, the FTC published a letter stating that it had received over 2,000 complaints …

Yelp Filter Not Catching Biased Reviews Yelp Filter Not Catching Biased Reviews

It may be a new year, but there are still problems with Yelp’s review filter. We’ve been tipped to some research finding reviews featuring promo codes, which would seem to violate Yelp’s guidelines, showing up for Uber and Lyft, as …

Yelp Wants To Save Lives With Its API Yelp Wants To Save Lives With Its API

Yelp announced that it’s lending its API to the U.S. Department of Transporattion to use in its SaferRide app. The goal is to keep people from driving after they’ve had too much to drink. “The app encourages potential drunk drivers …

Yelp Shows Businesses Some Love With New App Yelp Shows Businesses Some Love With New App

Yelp’s reputation among businesses is…let’s just say a mixed bag. By now, you’ve no doubt heard plenty of horror stories, regardless of whether or not they’re true (they’re often unproven), but the fact is that Yelp needs businesses to exist, …

Yelp Names Top 20 Cities For Local Holiday Shopping Yelp Names Top 20 Cities For Local Holiday Shopping

Yelp has put together its top 20 list for cities to shop local for the holidays. The company recently commissioned a survey from Nielsen to find out about people’s plans for local holiday shopping. It found that eight in ten …

Yelp Reviews Say More Than You Realized Yelp Reviews Say More Than You Realized

Yelp reviews can have a tremendous impact – for better or for worse – on a business. They can dictate whether or not a customer decides to visit. This is one of the reasons the site/app is so controversial with …

Yelp: 8 In 10 Americans To Shop Local For Holidays Yelp: 8 In 10 Americans To Shop Local For Holidays

Yelp commissioned Nielsen to field a consumer survey on where Americans intend to do their holiday shopping this season and what gets them shopping at local businesses. According to this, eight out of ten are likely to shop at local …

Yelp Acquires French Review Site Cityvox Yelp Acquires French Review Site Cityvox

Investors have been concerned about Yelp’s international business, and Yelp seems to be doing everything it can to reverse that. The company announced on Tuesday that it has acquired Cityvox, a French online review site, which specializes in restaurants and …

Is Yelp Headed In The Right Direction? Is Yelp Headed In The Right Direction?

Yelp, the online review site that businesses love to hate, released its earnings report for the third quarter this week. CEO Jeremy Stoppelman proclaimed it a “great” quarter, but investors weren’t buying what Yelp was selling as the company’s stock …

Yelp Acquires German Review Site Restaurant-Kritik Yelp Acquires German Review Site Restaurant-Kritik

Yelp announced that it has acquired Hamburg-based restaurant review company Restaurant-Kritik, which means Yelp will control more of the online review scene in Germany. Yelp plans on integrating the content from the site into Yelp Germany. It’s unclear whether the …

Yelp Adds Hotel, Winery Bookings To Platform Yelp Adds Hotel, Winery Bookings To Platform

Last year, Yelp launched Yelp Platform, which enables businesses to accept orders and bookings from users right through Yelp itself. It started with restaurants. Earlier this year, Yelp added spas and salons. On Tuesday, the company announced support for hotels …

Business Courts Negative Reviews As Middle Finger To Yelp Business Courts Negative Reviews As Middle Finger To Yelp

You’ve heard the claims before. If reader comments are any indication, many of you have even lived them. They’ve never been proven, but time and time again, small businesses accuse Yelp of “extorting” them by holding positive reviews hostage until …

Yelp Wants To Help You Respond To Reviews Yelp Wants To Help You Respond To Reviews

Yelp wants to help businesses respond to their reviews, which is something a lot of businesses seem to struggle to do in a productive manner. The company is hosting a webinar on Wednesday that will walk businesses through some best …

Tool Claims To Show Google Search Bias Tool Claims To Show Google Search Bias

As recently reported, Yelp has formed a coalition (not entirely unlike the FairSearch Coalition) with other Google critics/competitors Consumer Watchdog, Jameda, HolidayCheck, TripAdvisor, and Fight for the Future. The group launched the site Focus on the User, which comes with …

Google Rivals Launch ‘Focus On The User’ Site Google Rivals Launch ‘Focus On The User’ Site

Another group of Google rival companies (separate from FairSearch) has sprung up with a new site aimed at shaping the EU opinion on Google’s business practices when it comes to competition. The site is called “Focus on the User,” and …

Yelp Pays FTC $450K After Child Privacy Violation Yelp Pays FTC $450K After Child Privacy Violation

Yelp reached a settlement with the U.S. Federal Trade Commission over the violation of child privacy law. The company had enabled kids under 13 (some even 9 and under reportedly) to sign up for its service, collecting their email addresses …

‘Yelp Bill’ Passed In California ‘Yelp Bill’ Passed In California

California Governor Jerry Brown signed into law a bill that prevents consumers from facing legal action from businesses over negative reviews. The law keeps businesses from being able to prevent customers from writing negative reviews or penalize them for doing …