All Posts Tagged Tag: ‘Yelp’

Yelp Shares Findings On Consumer Reservations

Yelp is sharing some findings from a national survey it commissioned from Nielsen to “get intel on how consumers across the country are making reservations.” This comes as the company is rolling out Yelp Now, a recently announced search tool for reservations and ordering. The feature enables users to filter search results to show businesses with available reservations based on …

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Yelp Gets Legal Victory In Privacy Case (Because Subpoena Was Issued In Wrong State)

Yelp has been embroiled in a legal battle for the past couple years as a Virginia carpet cleaning service has sought to get the names of reviewers it alleges left reviews without using the service in order to name them in a defamation suit. Things haven’t always gone Yelp’s way. It lost in the initial trial and in appeals court, …

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Yelp Documentary Puts Out Call For Stories From Businesses

Yelp documentary-in-the-making Billion Dollar Bully met its Kickstarter funding goal on Friday after generating a fair amount of exposure in the media, most notably with a back-and-forth between filmmaker Kaylie Milliken and Yelp VP of Corporate Communications Shannon Eis on CNBC. So far, the film has raised over $64,000 from 534 backers, and continues to seek additional funding to cover …

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Amazon Starts Handpicking Local Service Businesses To Put In Front Of Customers

Amazon announced the launch of a new service called Amazon Home Services, which lets customers browse, buy, and schedule appointments with professional services via a marketplace of services in categories like home improvement, computer & electronics, lawn & garden, lessons, automotive, and others. This appears to be what we learned about last summer, which was then called Amazon Local Services. …

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Yelp Documentary ‘Billion Dollar Bully’ Reaches Funding Goal

Last week, a Kickstarter campaign kicked off to raise money for a documentary called Billion Dollar Bully, which delves into accusations about Yelp’s business practices that have haunted the company for years. Businesses often claim that Yelp salespeople call them to try to get them to advertise, and when they decline Yelp responds by burying positive reviews and letting negative …

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Yelp Documentary: The Plot Thickens [Updated]

As previously reported, last week, Prost Productions announced a new documentary project called Billion Dollar Bully, which dives into the infamous Yelp “extortion” allegations that have persisted for at least six years. The basic story that we’ve seen brought up in numerous press reports and internet comments over the years is that Yelp salespeople call businesses who are listed on …

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Exclusive Chat With Director Of Yelp Documentary

UPDATE: The plot thickens. Last week, Prost Productions announced a new documentary project called Billion Dollar Bully. The film, which is about half shot, looks at those Yelp “extortion” accusations that have been swirling around for at least the past six years. Do you plan on watching the film when it’s released? Let us know in the comments. In less …

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Old Report About Old Google Test Ruffles Feathers

An algorithm change Google probably only used in a limited test roughly eight years ago is apparently the top story in tech this morning. It will likely give Google’s competitors more talking points, but probably won’t make a lot of difference in any other way. The Wall Street Journal got its hands on a “previously undisclosed report by staffers at …

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Film Takes On Yelp Extortion Claims

Well, it was probably only a matter of time. Someone is making a documentary about Yelp and its alleged “extortion” practices. It’s called Billion Dollar Bully, and it’s raising funds on Kickstarter as we speak. Would you be interested in seeing this film? Let us know in the comments. The project comes from Prost Productions and Director/Producer Kaylie Milliken, who …

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Chef Refuses to Negotiate with Rude ‘Yelpers’, Instagram Shames Them Instead

Restauranteurs have a love/hate (mostly hate) relationship with Yelp, a service that has emboldened the entitled diner more than any in recent memory. Not only do chefs and business owners have to worry about customers leaving salty reviews, even if completely unjustified, but they also have to worry about whether or not those negative Yelp reviews will feature prominently on …

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Revleap Wants Businesses Wronged By Yelp To Help Fund Its Legal Defense

As previously reported, Yelp recently filed a lawsuit against a company called Revleap, claiming to “take a stand against misleading ‘reputation management’ companies”. Revleap, which seeks to get businesses a “large constant flow of positive reviews that stay on top of your profile” and to “remove fake reviews,” says Yelp’s allegations, which include trademark infringement, trademark dilution, unfair competition, cybersquatting, …

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Revleap: Yelp’s Allegations Completely False, Unsubstantiated

Last week, Yelp said it was “taking a stand against misleading ‘reputation management’ companies,” as it filed a lawsuit against a company called Revleap, which it said is a scam, and puts small businesses at risk because of the Yelp Consumer Alert program in addition to federal and state regulations. Yelp said has Revleap had operated under various names like …

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