Savvy netizens have learned to be a bit distrustful of online reviews. For one thing, fake reviews glowingly recommending a service or a product can be easily bought. On the other...
Facebook continues to see itself as more than just a social platform for people to share posts, pictures and videos. Today, Facebook announced a Yelp like feature called Recommenda...
Square announced some additions to its Customer Engagement offering. Customer Engagement is a suite of tools aimed at helping businesses grow sales with customers after they've lef...
Yelp announced this week that it has some new and improved resources in its Support Center to help businesses update their business pages.
Yelp's Morgan Remmers runs down the u...
Yelp is no stranger to controversy, and this time it finds itself making headlines after now former employee Talia Jane wrote a lengthy open letter to CEO Jeremy Stoppelman complai...
Yelp has entered a data partnership with social media monitoring platform Sprinklr to enable businesses to monitor Yelp reviews and analyze sentiment. This is the first such partne...
About three years ago, Yelp launched its revenue estimation tool to enable local businesses to compare their Yelp-driven business to the national average. It would multiply custome...
New York Attorney General Eric Schneiderman announced settlements with Machinima, Inc. and three other companies in separate investigations regarding the companies' role in posting...
Yelp just released its financials for Q4 and full year 2015 with revenue of 153.7 million (up 40% year-over-year) for the quarter.
Cumulative reviews grew 34% to approximately 9...
Well, the Yelp "extortion" (or lack thereof) narrative is back in the news. For years, the company has been accused by business owners of burying positive reviews when the owners d...
Yelp announced that all users can now see how many people have viewed their reviews for the 90 days prior. This should only encourage people to post more reviews, because people lo...
Yelp recently released its first annual Small Business Pulse survey finding that most small businesses expect to have a good year in 2016. The company reached out to U.S. 900 small...
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