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Is Yelp Headed In The Right Direction?

Is Yelp Headed In The Right Direction?

By Chris Crum October 24, 2014

Yelp, the online review site that businesses love to hate, released its earnings report for the third quarter this week. CEO Jeremy Stoppelman proclaimed it a “great” quarter, but investors weren’t buying what Yelp was selling as the company’s stock …

Tool Claims To Show Google Search Bias Tool Claims To Show Google Search Bias

As recently reported, Yelp has formed a coalition (not entirely unlike the FairSearch Coalition) with other Google critics/competitors Consumer Watchdog, Jameda, HolidayCheck, TripAdvisor, and Fight for the Future. The group launched the site Focus on the User, which comes with …

Google Rivals Launch ‘Focus On The User’ Site Google Rivals Launch ‘Focus On The User’ Site

Another group of Google rival companies (separate from FairSearch) has sprung up with a new site aimed at shaping the EU opinion on Google’s business practices when it comes to competition. The site is called “Focus on the User,” and …

Yelp Pays FTC $450K After Child Privacy Violation Yelp Pays FTC $450K After Child Privacy Violation

Yelp reached a settlement with the U.S. Federal Trade Commission over the violation of child privacy law. The company had enabled kids under 13 (some even 9 and under reportedly) to sign up for its service, collecting their email addresses …

‘Yelp Bill’ Passed In California ‘Yelp Bill’ Passed In California

California Governor Jerry Brown signed into law a bill that prevents consumers from facing legal action from businesses over negative reviews. The law keeps businesses from being able to prevent customers from writing negative reviews or penalize them for doing …

Yelp Suit Dismissed, But Suspicions Remain Yelp Suit Dismissed, But Suspicions Remain

Yelp has emerged victorious from an extortion lawsuit, but the reasons why have done little to quell existing suspicions about its business practices. Various lawsuits have been filed against Yelp over the years, accusing the company of extorting small businesses …

Yelp Busts Businesses With 'Private' Messages Yelp Busts Businesses With 'Private' Messages

Yelp announced that it has released another round of Consumer Alerts on business pages. This time they’re dishing out a total of sixty-one alerts for businesses including dentists, hairdressers, plumbers, and car dealers. This time, Yelp reveals that it busted …

Yelp Enters Chile, Its 28th Country Yelp Enters Chile, Its 28th Country

Yelp announced that it has now penetrated its 28th country – Chile. “The distance from Yelp’s office in Manhattan to our headquarters in San Francisco is 2,600 miles, which happens to be —from toe to tip — the same length …

Yelp Launches Mobile Review Translation On iPhone Yelp Launches Mobile Review Translation On iPhone

Yelp announced the launch of automated review translation in its iPhone app. They offer reviews in fifteen languages in 27 countries. As the company continues to expand internationally, this will only become more important. The app makes use of Bing …

Yelp Faces New Class Action Suit From Shareholders Yelp Faces New Class Action Suit From Shareholders

Yelp is no stranger to legal battles, nor is it a stranger to complaints about how it handles reviews. Now, the company faces a new class action suit from shareholders, accusing it of selling over $81 million in stock, while …

Yelp Continues To Celebrate Being 10 Years Old Yelp Continues To Celebrate Being 10 Years Old

I feel like Yelp has been celebrating being ten years old for months now (according to Google, it was founded in October). August 6th is apparently the date Yelp considers to be the anniversary. CEO Jeremy Stoppelman wrote a blog …

Union Street Guest House Takes Down Policy Union Street Guest House Takes Down Policy

Historic hotel Union Street Guest House learned a harsh lesson this week, which should serve as a cautionary tale to those worrying about their Yelp reviews a little too much. Reviews on Yelp and other sites are controversial for a …

Hotel Charges Guests $500 For Negative Yelp Reviews Hotel Charges Guests $500 For Negative Yelp Reviews

The Union Street Guest House in Hudson, New York has a strange policy. It charges guests who book weddings $500 for any negative reviews left on websites like Yelp by the wedding parties’ guests. On the hotel’s Events & Weddings …

Should Yelp Really Be Complaining About Google? Should Yelp Really Be Complaining About Google?

Yelp has sure done a lot of complaining about Google as the latter faces regulation over allegedly anticompetitive business practices in Europe. When speaking with investors, however, Yelp doesn’t seem too concerned about competing with the search giant internationally. Meanwhile, …

Yelp Profitable For First Time Since Going Public Yelp Profitable For First Time Since Going Public

Yelp just released its Q2 earnings report with revenue of $88.8 million, up 61% year-over-year. Net income was $2.7 million, or $0.04 per share, compared to a net loss of $(0.9) million, or $(0.01) per share in the same quarter …

Yelp Reveals Small Business Advisory Council Members Yelp Reveals Small Business Advisory Council Members

Back in May, Yelp put a call out to small businesses, seeking out new members for its Small Business Advisory Council. Any local business owner was eligible to apply. On Tuesday, the company announced the new members it has appointed. …

Look At How Much Google Favors Yelp Look At How Much Google Favors Yelp

Yelp frequently complains about how Google treats it in search results, and recently became an official complainant in the EU’s investigation into the search engine’s business practices. Meanwhile, Google appears to be giving Yelp an unprecedented amount of visibility in …