All Posts Tagged Tag: ‘Wireless Carriers’

AT&T Announces 4G Data Roaming in Canada Through Rogers

AT&T today announced a deal with Rogers Communications to provide its customers with 4G LTE data roaming capabilities while in Canada. Access to the data will, of course, not be free. AT&T customers will have to buy packages of capped monthly data to use Rogers’ network. The packages start at $30 per month for 120MB and also come in $60 …

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Sprint Tanks in New Consumer Satisfaction Survey

With smartphone industry growth in North American now slowing, mobile providers in the U.S. are getting creative to scoop up the last few customers who have yet to sign up for mobile plans and to maintain their large subscriber bases. T-Mobile has been wildly successful at this in the past year, with its market share and subscriber base both growing …

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Sprint to Unveil Its Unsubsidized Pricing Plan

Back in July, T-Mobile introduced its “Jump!” pricing plan. The mobile provider’s new plan, instead of subsidizing the cost of new smartphones, allows customers to pay for their devices on a monthly basis. In addition, customers on the plan can upgrade to newer smartphones on a yearly basis instead of being locked into a two-year contract. Within days of T-Mobile’s …

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AT&T Tops J.D. Power Purchase Experience Survey

Earlier this month, J.D. Power released the results of its “2013 U.S. Wireless Customer Care Full-Service Performance” study. The report showed that AT&T ranks number one among top U.S. mobile providers when it comes to customer service satisfaction. Today, J.D. Power released the results of its “2013 Wireless Purchase Experience” Study. The survey looks at and rates the experiences customers …

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T-Mobile Adds 1.1 Million Subscribers In Q2

For the longest time, T-Mobile was the third wheel of wireless carriers as it did everything the same as AT&T and Verizon, but without the excellent 4G coverage. That all changed earlier this year as the carrier became the “un-carrier” and got rid of contracts. It has also aggressively expanded its 4G coverage. All of this has culminated in the …

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AT&T Ranks 1st in Customer Service For U.S. Mobile Providers

U.S. mobile providers aren’t known for their fantastic customer service, but some are certainly better than others. J.D. Power’s “2013 U.S. Wireless Customer Care Full-Service Performance Study” was released this week, ranking each of the country’s mobile carriers on their customer’s satisfaction with each company’s service. The study found that AT&T now ranks highest in customer service satisfaction among all …

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Sprint Loses $1.6 Billion, Loses Nextel Subscribers

Today Sprint Corporation released its first quarterly report since its acquisition by SoftBank. The U.S. mobile provider posted a massive $1.6 billion net loss during the second quarter of 2013, while the company’s revenue during the quarter dropped slightly to just over $845 million. One of the few bright spots of the report includes an 8% rise in Sprint’s wireless …

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T-Mobile Announces $0 Down For Any Smartphone

T-Mobile was the first mobile provider in the U.S. to introduce a contract-free service that allows users to pay off their smartphone in monthly installments and upgrade more than once every two years. The “Jump!” service was billed by the self-styled “un-carrier” as a big shake-up of the U.S. mobile industry. The industry has now quickly followed T-Mobile’s lead, with …

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AT&T Becomes the Official Wireless Carrier For Disney Parks

AT&T announced this week that it has become the official wireless provider for The Walt Disney Company’s theme parks, including Disneyland and Disney World. As part of the agreement, AT&T will get Disney-related marketing and branding opportunities, including sponsorship of events at Disney’s ESPN Wide World of Sports Complex. Disney “Cast Members” (employees) will soon be suing AT&T’s network for …

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AT&T Adds New Low-Cap Share Plans

AT&T today announced two new versions of its “Mobile Share” plans. The new offerings have low data caps and are among the least expensive of AT&T’s “Share” plans. Starting this Friday, July 26, AT&T will offer Mobile Share plans with data caps of 300MB and 2GB. The 300MB offering (the lowest data cap offered by AT&T) will be priced at …

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No Contract, Flexible Upgrade “Verizon Edge” Plans Announced

Though T-Mobile got the ball rolling with its “Jump!” plan that allows customers to upgrade their phones twice every year, AT&T soon followed suit with its similar “Next” pricing plans, which allow customers to upgrade after making payments on a device for one year. The announcements seem to have put pressure on Verizon, which earlier this week was rumored to …

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Verizon Meets Earnings Expectations, Adds 1M Subscribers

Verizon Communications today released its second quarter earnings report. The U.S. telecom company managed to meet Wall Street’s expectations, posting a $0.73 earnings per share – a 14% increase over the second quarter of 2012. The earnings came on revenues of $29.8 billion, a 4.3% increase over the second quarter of 2012. Of particular not is Verizon’s continued subscriber increases. …

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