WebProNews

A Third Of UK Internet Users Bank Online

Online financial services are used by about a third of the total U.K. online population, according to a new comScore report.Thirty-three percent of UK Internet users did online banking in January, accounting for 10.9 million customers who used at least one online account in the first month of the year.The most popular online banking brand was the Royal Bank of Scotland (RBS) with 2.9 million visitors, driven largely by the 2 million people who accessed NatWest's online banking service.

Customers Satisfied With Online Banking

People who bank online have a higher level of customer satisfaction then when they use other online financial services like credit card sites and investment sites,  according to a new study by ForeSee Results and Forbes.comThe study, which uses the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), found that online banking scores 82 on ACSI's 100-point scale. Credit card and investment Web sites both score 75.

Talk Show Host Gets Bank Account Hacked

Hackers turn the tables on the talk show host “Top Gear” who made an outrageous claim that no one could do anything evil if their banking information was stolen. The humor part comes in that when he checked his bank account, someone had done a 500 pound (1000 dollar) donation to diabetes UK.

Extra Security Makes Online Bankers Nervous

In an effort to protect customers against fraud like phishing, banks have added extra security features for people who bank online.

Online Banking Preferred By Younger Generation

Banking at a branch still ranks first overall among consumer's usage, but younger customers are continuing to do their banking online, according to a survey from the American Bankers Association.

Young Adults Favor Online Banking

Consumers born between 1982 and 2000 are accustomed to using the Internet to access financial services, according to Celent Communications "The Millennials, Financial Services and the Web" report.

Yahoo Bill Pay To Perish

You may not have known this service existed, and even if you did, it’s unlikely that you used it.  At any rate, in Yahoo’s effort to cut back and slim down, Yahoo Bill Pay has become the latest casualty.

Self-Service And Online Banking

Over 75 percent of U.S. and Canadian consumers polled said they were more likely to do business with organizations that offered self-service, according to a study from BuzzBack Market Research for NCR.

Online Banking Paying Off

Financial institutions of all sizes are opening virtual branches that offer higher savings yields and lower interest rates in an effort to lure more customers.

Online Banking Has Strong Growth

Online banking is growing 27 percent yearly, which is faster than other retail banking channels, according to TowerGroups's "Delivery Channel Volumes in the United States, 2006-2010: From 'In Line' to Online" report.