Google announced the launch of Google Talk with video and voice chat for Android phones. Apple’s FaceTime is becoming less of a unique draw to the iOS. “You can now video or voice chat with your friends, family and colleagues …

In this industry, we often look at growth numbers for companies – how many users they have. These numbers are always interesting to watch, but they are not always indicative of just how popular a particular service is. Just because …

For those who have friends or family in Japan, this past week has been stressful, and worrisome. Lines of communication have been hard to come by, specifically with calls and text. To help in this regard, AT&T is allowing for …

Research in Motion (RIM) is planning to make its popular BlackBerry Messenger (BBM) available on Android and iOS platforms. What’s RIM thinking, and how will a cross-platform BBM impact your enterprise? BBM offers immediate gratification and exclusivity While RIM made …

Google announced that it’s rolling out an updated version of Gmail Contacts for Google Apps. In addition to improvements made to Contacts for regular Gmail users last summer, the new version comes equipped with some business-specific features. 

I’m not sure which came first, the idea that social media is killing blogs or social media is killing email. Both arguments are brought up every so often, and both are equally ludicrous if you ask me. Earlier this week, we examined the former, and interestingly enough, the latter was also brought up by recent data from comScore and the Pew Internet Project. 

Skype has broken a new record, hitting 29 million people online. On Skype’s "Big Blog", Peter Parkes writes:

We’ve passed another milestone – at approximately 1800 GMT yesterday, there were more than 29 million people online on Skype. Another record broken, and an opportunity for us to remind you that you can get Skype in all sorts of places – on your computer, on your mobile and even on your TV.

How do web conferencing providers differentiate themselves from the pack and demonstrate their superiority in value and benefits to potential customers? The primary answer (as known by any commercial software product marketing manager) is to add features. “More features! I need to be able to put out a press release talking about new capabilities! I need to publish a product sheet showing that we can do something our competitors can’t do!”