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TikTok Plans Transparency Center, Tries to Dispel Censorship Claims

TikTok has announced the upcoming launch of a new Transparency Center, aimed at pulling the curtain back on the platform’s moderation efforts....
TikTok Plans Transparency Center, Tries to Dispel Censorship Claims
Written by Matt Milano
  • TikTok has announced the upcoming launch of a new Transparency Center, aimed at pulling the curtain back on the platform’s moderation efforts.

    TikTok has faced ongoing scrutiny over privacy concerns, with at least one lawsuit alleging the company secretly recorded videos and uploaded them to servers in China. Concerns over the app prompted the Department of Defense (DOD) to instruct all personnel to uninstall the app, and for Reddit’s CEO to label the social media app “fundamentally parasitic.”

    In an effort to address concerns, including allegations it censors users, TikTok is launching its Transparency Center where outside experts will have “an opportunity to directly view how our teams at TikTok go about the day-to-day challenging, but critically important, work of moderating content on the platform.

    “Through this direct observation of our Trust & Safety practices, experts will get a chance to evaluate our moderation systems, processes and policies in a holistic manner.”

    Although the Transparency Center initially focuses on censorship, it will eventually help address other security and privacy concerns as well.

    “The Transparency Center will open in early May with an initial focus on TikTok’s content moderation. Later, we will expand the Center to include insight into our source code, and our efforts around data privacy and security. This second phase of the initiative will be spearheaded by our newly appointed Chief Information Security Officer, Roland Cloutier, who starts with the company next month.”

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