Tag: Online Reviews

Yelp Puts ‘Extortion Conspiracy Theory’ Back Into Spotlight
Well, the Yelp "extortion" (or lack thereof) narrative is back in the news. For years, the company has been accused by business owners of burying positive reviews when the owners d...
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Yelp Shows Users View Counts For Their Reviews
Yelp announced that all users can now see how many people have viewed their reviews for the 90 days prior. This should only encourage people to post more reviews, because people lo...
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Yelp Reviews Under Government Spotlight
On Tuesday, Yelp and other members of the Consumer Electronics Association, including Zenefits and R Street Institute, briefed Congressional staff, businesses, and advocacy organiz...
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Yelp Experiments With Categorized Photo Browsing
Yelp announced a new way to browse photos - by category. You can now browse by things like food, interior, outside, drink, and menu. The feature comes as the company has been e...
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Government Agencies Get Yelp-Friendly
Yelp announced that it has entered into an agreement with the federal government to enable federal agencies and offices to claim their Yelp pages, read, and respond to reviews....
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Yahoo: We’re Still Using Yelp Reviews [Updated]
Update 2: Blumenthal points to another response from Yahoo on...
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Amazon Is Changing How It Shows Reviews And How Ratings Work
Amazon is reportedly changing how it displays customer reviews on product pages in the U.S. It's using machine learning to figure out which reviews are most helpful to users, and g...
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Yelp Tells Businesses How To Respond To Reviews
Businesses have a tricky relationship with Yelp. On the one hand, it can be a great way for customers to find a business, and a positive Yelp presence can encourage the customer to...
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Yelp Slaps 51 Businesses With Consumer Alert Warnings
Yelp announced that it has activated a new round of consumer alerts, this time slapping 51 businesses with the alert messages. While the alerts themselves show messages to consu...
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Yelp Aims To Better Deal With Duplicate Business Listings
Duplicate listings have proven to be a pretty big challenge for Yelp, the company revealed in a post on its engineering blog. It's not an issue Yelp takes lightly, and it's putting...
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Facebook Puts Critic Content On Restaurant Pages
It appears that Facebook is taking another step in offering an alternative to Yelp and similar services. The company has reportedly partnered with a number of content providers to...
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Yelp For Sale? Report Says It’s Exploring Options
Yelp might be up for sale, according to a report from The Wall Street Journal, which says, citing peop...
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Dealing With An Increasingly Mobile Yelp
Yelp released its Q1 financial results on Wednesday with a 55% revenue increase compared to the same quarter last year, but falling short of analysts' expectations and sending its...
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Yelp Gets Legal Victory In Privacy Case (Because Subpoena Was Issued In Wrong State)
Yelp has been embroiled in a legal battle for the past couple years as a Virgi...
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Yelp Documentary ‘Billion Dollar Bully’ Reaches Funding Goal
Last week, a Kickstarter campaign kicked off to raise money for...
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