Sprint Announces New “Framily” Service Plans

While AT&T and T-Mobile have been dealing with their own issues during this week’s Consumer Electronics Show (CES), Sprint has used the venue as the debut of a new mobile service plan it is calling “Framily.” Though Sprint is calling…

CES 2014: AT&T Announces New “Sponsored Data” Offering

AT&T today unveiled a new plan to allow content providers to subsidize data costs for AT&T mobile subscribers. The plan, called “Sponsored Data” would allow companies to pay for any data charges that AT&T mobile customers would ordinarily incur accessing…

T-Mobile CEO Calls AT&T Payouts “Desperate”

Earlier today, AT&T announced that it will now pay up to $450 to T-Mobile customers willing to switch over to an AT&T plan. The deal included $200 per line for the switch and up to $250 for a traded-in smartphone,…

AT&T Announces 4G Data Roaming in Canada Through Rogers

AT&T today announced a deal with Rogers Communications to provide its customers with 4G LTE data roaming capabilities while in Canada. Access to the data will, of course, not be free. AT&T customers will have to buy packages of capped…

Mobile Providers to Rely on Multiple-Device Plans For Future Growth

The smartphones markets in established markets such as North America and Europe have already begun to saturate as even price-sensitive consumers can now afford low-cost smartphones. Even the tablet market’s explosive growth has begun to show signs of slowdown. As…

Sprint Tanks in New Consumer Satisfaction Survey

With smartphone industry growth in North American now slowing, mobile providers in the U.S. are getting creative to scoop up the last few customers who have yet to sign up for mobile plans and to maintain their large subscriber bases.…

Sprint to Unveil Its Unsubsidized Pricing Plan

Back in July, T-Mobile introduced its “Jump!” pricing plan. The mobile provider’s new plan, instead of subsidizing the cost of new smartphones, allows customers to pay for their devices on a monthly basis. In addition, customers on the plan can…

AT&T Tops J.D. Power Purchase Experience Survey

Earlier this month, J.D. Power released the results of its “2013 U.S. Wireless Customer Care Full-Service Performance” study. The report showed that AT&T ranks number one among top U.S. mobile providers when it comes to customer service satisfaction. Today, J.D.…

AT&T Ranks 1st in Customer Service For U.S. Mobile Providers

U.S. mobile providers aren’t known for their fantastic customer service, but some are certainly better than others. J.D. Power’s “2013 U.S. Wireless Customer Care Full-Service Performance Study” was released this week, ranking each of the country’s mobile carriers on their…

Sprint Loses $1.6 Billion, Loses Nextel Subscribers

Today Sprint Corporation released its first quarterly report since its acquisition by SoftBank. The U.S. mobile provider posted a massive $1.6 billion net loss during the second quarter of 2013, while the company’s revenue during the quarter dropped slightly to…