Twilio Acquiring Customer Data Company Segment

Twilio has announced it is acquiring Segment, a leading customer data platform.

Twilio CEO: COVID Accelerated Digital Transformation

Jeff Lawson, CEO of Twilio, discusses how COVID has accelerated the massive movement toward digital transformation by enterprises.

Text Conversations Build Customer Relationships, Says Twilio CEO

We are starting to see companies where not only can they text you but you can text them, says Twilio CEO Jeff Lawson. That’s the nature of a conversation. That’s how you build relationships over time. It’s two way. The leading companies are figuring this out.

Twilio’s Unique Platform Business Model Drives It’s Success

Twilio’s success is driven by its unique platform business model where it’s products are provided to developers based on usage.