Twilio has announced it is acquiring Segment, a leading customer data platform.
Jeff Lawson, CEO of Twilio, discusses how COVID has accelerated the massive movement toward digital transformation by enterprises.
We are starting to see companies where not only can they text you but you can text them, says Twilio CEO Jeff Lawson. That’s the nature of a conversation. That’s how you build relationships over time. It’s two way. The leading companies are figuring this out.