Tag: ACSI

Comcast, Time Warner Still the Most Hated as Regulators Weigh Merger

The American Customer Satisfaction Index, a gigantic (80,000 or so) annual survey that asks Americans about their satisfaction with certain companies ...

American Consumers Really Hate Their ISP

Internet service providers are pretty awful. It seems that most Americans agree if a recent survey is to be believed. The American Customer Satisfacti...

Google+ Is Beating Facebook (At Least In Terms Of Customer Satisfaction)

This year, for the first time ever, the American Customer Satisfaction Index measured a few “newer” social networks (or, more simply, netw...