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Are You Sure You’re Not Getting More Twitter Traffic Than You Realize?

Analytics programs may be getting it wrong

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There are 21 Comments. Add Yours.
  1. Great article!

    This is very important information as if you are an Adsense publisher you may be getting a bunch of what appears to be direct traffic when it’s actually coming from legitimate sources, but to Adsense and Analytics it appears to be direct traffic. So if say 90% of your traffic was originating from social networking sites and you created the links in such a way that they didn’t show a correct referring site Google might think you’re getting an unusually high number of direct traffic and click through rate for direct traffic and ban your site and or your Adsense account.

  2. Interesting article.

    Many of our tweets are linked to a story on our site, and we use Pretty Link for URL shortening. That means we track every incoming link from out Twitter account or retweets where the link is left intact.

    Even though we know that many of the retweets lose our shortened URL, we still see an average of over 300 visits a day from Twitter via the shortened URL we attach to the Tweet

    GA, on the other hand, shows but a handful of visits from Twitter.

  3. Good question! I get good traffic when ever I use Twitter. I sometimes wonder if its as good as it seems. Sometimes it comes down to how long did I take to come up with the 140 char phrase? The better it is the better the results. I never clued in to the “if you want to be retweeted rule!” I guess it makes sense to leave room!

  4. That’s an interesting perspective. I have noticed a lot of Direct traffic in my GA; I was happy to see it, even though I wasn’t sure of its origin. Maybe that is the reason behind the rise in my page rank. Great post. Thanks for the insight.

  5. Oh yes! I’m joining to to twitter! because I can’t login facebook or Googe+. But Twitter is verry good!

  6. gr

    My dream is to grow my twitter traffic to my webste!

  7. You know what? I think i might give twitter a chance….i havent even had an account opened up with them yet but i think its about time i did…lol

  8. Twitter is great if you know how to use it…i myself do use it and find that it does generate traffic

  9. Chris, this is an excellent article and really highlights some of the issues that tracking programs in general have. We have recently noticed an issue with LinkedIn, and this really expounds on the issue nicely. Thanks!

  10. Interesting! Do you know if twitter is thinking about fixing this issue? Can it be “fixed”?

    • The “fix” for this issue would be for Twitter to rewrite all outbound clicks to show a referrer of Twitter.com. However since much Twitter consumption happens off Twitter.com (~75% in fact ;-) ), they can only do this once they’ve fully rolled out t.co to wrap all links shared on Twitter, which won’t be for a little while.

      The disadvantage of a “fix” like this for us data geeks is that it will hide all the interesting data on where the links are really being clicked that made this analysis possible.

  11. This is a good post. I get traffic from LinkedIn that may have got there via Twitter. I also receive emails based on what people have been exposed to via Twitter buttons. I guess its a typical last click attribution problem.

  12. Let’s just hope some new web standard will allow better tracking soon.

  13. This is the second nice tip we have read from you this morning, thanks Chris. I do have a question on how much impact Retweets and Mentions have, and if they help drive traffic to your site.

  14. He doesn’t understand what “Direct Traffic” means. It doesn’t just represent “non-browser clients” (in fact, many so-called “non-browser clients” do pass user agents). Direct Traffic can represent people clicking their bookmarks, following links from HTTPS sites, cutting and pasting URLs into the search bar, opening new browser windows, etc.

    • Hi Michael, in this case I was speaking specifically about “Direct Traffic” on links that we know definitively were shared to Twitter. So, all that traffic should theoretically be attributed to the initial Tweet responsible for sending that link into the world.

      And you bring up a very good point about HTTPS sites, which I do mention in the footnote to the full blog post (note the asterisk in the section Chris quoted):

      twitter-drives-4-times-as-much-traffic-as-you-think-it-does/”>The full list of sources of clicks with no referrer information (i.e. ‘Direct Traffic’) not only includes mobile and desktop clients, but also web-users who have https security enabled for their Twitter accounts (which strips out referrer information).

  15. Great post and information. I use twitter and was wondering if it was even helping me, glad to know that it is.

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