Bethesda Union Files Fresh Complaint as Montreal Layoffs Expose Gaps in Microsoft’s Labor Playbook

A union has filed new complaints against Bethesda and Microsoft after Montreal developers were promised employment until September only to receive termination letters offering minimum severance the same day Xbox touted new Fallout content. The case highlights ongoing labor tensions. It also raises fresh questions about how the tech giant manages cuts amid active contract talks.
Bethesda Union Files Fresh Complaint as Montreal Layoffs Expose Gaps in Microsoft’s Labor Playbook
Written by Juan Vasquez

Workers at Bethesda Game Studios in Montreal thought they had time. On July 6, a director based in Maryland joined a video call and told roughly a dozen staffers they would stay on payroll through September. The company would negotiate severance with their union. Then reality hit. Termination letters landed by email on July 17. The new terms? Eight weeks of pay in lieu of notice. The minimum allowed under Quebec law. Health benefits gone immediately.

OneBGS, the union representing those workers, didn’t wait. It filed a fresh unfair labor practice complaint this week. The charge accuses Bethesda and its owner Microsoft of continuing to violate Canadian labor law. The timing couldn’t look worse. The same day Xbox announced new Fallout content, affected Canadian developers on those very teams learned their exit packages had shrunk.

And the shock runs deeper. These weren’t entry-level roles. The Montreal team, about 120 people strong, supported major franchises including Fallout 76 and the long-awaited The Elder Scrolls VI. Some employees had poured nearly three decades into the studio. Institutional knowledge walked out the door in minutes. “Used, abused, and discarded,” said Carmel Smyth, president of CWA Canada, in a statement to Game Developer.

But the story starts earlier. Back in March 2025, CWA Canada had already lodged complaints against Bethesda Game Studios for bargaining in bad faith. The union cited limits on who could sit at the table, withheld data on bonuses and pay equity, and repeated delays. “The company is treating Canada-based workers like second-class citizens,” the union said then, according to the CWA website.

Fast forward to this month. Microsoft-owned Xbox revealed plans to cut about 3,200 jobs across its gaming business over the coming year. The rationale? A “reset” amid tougher competition and the need for tighter focus. The Montreal cuts formed a small slice of that total, roughly 10 percent of the local studio. Yet the handling stood out. No prior notice to the union. No consultation during active contract talks. Workers locked out of systems while still nominally employed. “We were not expecting layoffs,” one affected employee told CBC News.

So the union acted. CWA and CWA Canada filed joint complaints in both countries. They allege Microsoft fired people without the legally required notice or discussion with bargaining representatives. In Canada, that process matters. Quebec labor rules demand proper notification for group terminations. Bypassing the union during negotiations triggers unfair labor practice claims. “The unions CWA and CWA Canada have jointly filed unfair labor practice complaints against Microsoft alleging the company has unlawfully fired people without giving notice to or discussing it with the union as the employer is legally obliged to do when we are in the middle of ongoing bargaining a collective agreement,” Smyth explained to MobileSyrup.

The complaints echo broader tensions. Hundreds rallied outside Bethesda’s Rockville headquarters in Maryland on July 15. Similar protests hit Austin, Dallas and Montreal. Workers carried signs. They chanted. They demanded Microsoft return to the bargaining table for a full contract. The QA team secured a deal last year, but many others remain without one. “That’s what we believe Microsoft is doing here, not only here in Montreal but at Bethesda Game Studios around the U.S.,” one protester told the Montreal Gazette.

Microsoft has stayed largely silent on the specific Canadian allegations. No detailed response came to questions from multiple outlets covering the July cuts. A spokesperson earlier described the larger layoffs as necessary steps to fix a business that “is not healthy.” The company said it respects workers’ rights and offered support to those affected. But union leaders see a pattern. Layoffs timed to weaken bargaining power. Minimum severance offered as standard. Benefits stripped on the spot. One recent Rock Paper Shotgun report captured the union’s blunt accusation: the company continues to violate labor law in Canada.

The video game sector in Quebec feels the strain. Once a thriving hub, the province’s studios now face slumping sales, tighter budgets and repeated rounds of cuts. Bethesda Montreal’s situation mirrors others. Employees who survived earlier waves wonder who goes next. “Not a fun time,” summed up one industry observer in the Chronicle Journal. Protests drew crowds to Square Victoria in Montreal. Organizers from GWU Montréal urged supporters to show up. The message was clear. Workers refuse to disappear quietly.

Legal experts note that Canadian provinces set their own notice periods. In Quebec, group terminations of 10 or more people require specific steps. Employers must consult with unions where they exist. Pay in lieu of notice follows strict formulas. Offering only the floor while ignoring bargaining obligations invites complaints. The new filings could lead to hearings before labor boards. Remedies might include reinstatement, back pay or orders to bargain properly. Yet enforcement takes time. Affected developers already hunt new roles in a crowded market.

This latest episode fits a larger Microsoft story. The tech giant spent billions to build its gaming division. Acquisitions brought Bethesda, Activision Blizzard and others under the Xbox umbrella. Growth slowed. Costs rose. Leadership ordered a reset. More than 1,600 additional cuts loom in the next fiscal year. Union density has grown in the process. ZeniMax Workers United and OneBGS represent hundreds. Their contracts remain incomplete. Each layoff round tests the limits of those protections.

OneBGS took to Bluesky to air its grievances. The July 22 post laid out the sequence. Initial promise of employment until September. Sudden termination letters. Minimum severance. Loss of insurance. “Bethesda Games Studios’ Montreal workers are being treated especially poorly by XBOX and we won’t stand for it,” the union wrote, per the account detailed in Engadget. It directed fans to Microsoft’s feedback portal. The post spread quickly among gamers and developers alike.

Industry watchers point to fallout for creative output. Senior staff with deep franchise knowledge left the door. Remaining teams absorb extra work. Morale suffers. Projects face delays. Fallout and Elder Scrolls carry heavy expectations. Fans notice when quality slips. Some worry the cuts signal shorter investment horizons. Microsoft insists it still funds big bets. The numbers tell a different tale. Thousands gone. Studios shuttered elsewhere. A focus on live service titles and efficiency.

Yet unions keep pushing. They organized rallies across multiple cities. They coordinate complaints in two countries. They speak to reporters with names attached. Carmel Smyth’s words carry particular bite. “Employers are ruthless,” she told Game Developer in early July. The phrase stuck. It captured the anger of people who gave years to a company now trimming to meet financial targets.

Quebec’s video game community has unionized faster than many regions. Bethesda was among the first major studios to join CWA Canada in 2024. That move brought hope for better pay, transparency and job security. The past 18 months tested that hope. Bad faith claims. Mass layoffs. Legal complaints piling up. Protests in the streets. The fight continues.

Microsoft faces questions that reach beyond one studio. How it treats unionized workers in Canada sets precedents. Regulators watch. Other tech employers take notes. The outcome of these complaints could influence future rounds of cuts. For now, the Montreal dozen navigate job searches without group insurance. Their former colleagues wonder if more terminations wait in the months ahead. And the union prepares its next move. No one expects quiet resolution.

The pattern feels familiar across the sector. Layoffs hit. Unions respond with filings and public pressure. Companies cite market conditions. Workers lose benefits overnight. This time the dates aligned with celebratory announcements about beloved franchises. The contrast fueled extra outrage. Gamers took notice. Some flooded feedback channels. Others showed up at rallies. The conversation about how games get made has grown louder.

Whether the labor board sides with the union remains to be seen. Precedents exist for finding violations when notice and consultation fail. But Microsoft commands significant resources. Legal battles could stretch on. In the meantime, the human cost accumulates. Careers interrupted. Families adjusting. Talent scattering to rival studios or different industries. The Montreal chapter of this story is still being written. Its ending will say much about power, accountability and the future shape of game development in Canada.

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