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The Voice: On The Cutting Edge of Social Media Engagement

Boosting buzz through Twitter interaction

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The Voice: On The Cutting Edge of Social Media Engagement
[ Social Media]

For some, the argument can be made that NBC’s new hit The Voice is a little too much like American Idol to differentiate itself and remain a true primetime player. Sure, the rules are different. Contestants are broken down into groups and given mentors, and those mentors happen to be the judges from the preliminary rounds. Sure, the beginning episodes of the show employed the back-to-the-performer gimmick, which was interesting. But at its core, it is a singing competition. With American Idol decidedly less popular than it has been in previous years, is America ready for a new singing competition?

If the ratings are the ultimate indication, then the answer is yes. What The Voice is doing differently in its initial phase that no other performance competition has done involves its commitment to social media, especially Twitter. The Voice isn’t waiting for social media buzz to find it, but rather integrating it into every aspect of the show.

The first angle of attack is the always present hashtag, #TheVoice. Uniting everyone in the Twittersphere tweeting about The Voice with a singular hastag has been a sure-fire way to get the show trending. According to a report by The Hollywood Reporter, 70% of tweets coming in about The Voice‘s first live show contained #TheVoice hashtag. That’s double the industry average for a promoted tag. The Voice has successfully built a community on Twitter who all use the same hashtag, it appears.

Absolutely digging the voice right now. #thevoice 2 days ago via Tweetbot for iPhone · powered by @socialditto

I just have to say… @diaframps makes me smile. Every time. #TheVoice 1 day ago via TweetDeck · powered by @socialditto

How does the show promote that particular hashtag? Well, during the show it prompts viewers to tweet using the hashtag, but not all the time. One of the show’s producers told Mashable that they run the #TheVoice tag on the screen strategically, when they think the audience “would be compelled to talk about it.”

Live tweets about the show are often times displayed on the bottom of the screen during live performances as well.

The Voice‘s second angle of attack comes in the form of G4′s Alison Haislip. According to the show’s website, she is the “in-show and online correspondent” and the “direct digital connection to everything that’s going on with the show.” The Attack of the Show vet basically serves as the program’s social media guru.

hey @jaredblakemusic. as a rocker father of SIX, i hope you’re getting lots of awesome gifts today. NEW BANDANAS!!!! #TheVoice 23 hours ago via web · powered by @socialditto

Haislip interviews contestants and mentors in the “V-Room” on the show and also monitors the Twitter chatter going on about the performances. Like most of the members of the show, she interacts with fans on Twitter in various ways. For instance, on her blog for The Voice, Haislip has posted “Twitter’s Dream Songs for Team Adam & Team Cee-Lo.” This is the result of questions to fans posted via her Twitter account. Fans have suggested songs like Chris Isaak’s Wicked Game and Queen’s Under Pressure.

The third mode of attack is saturation. Everyone involved on The Voice is very active on Twitter. From the contestants, to Carson Daly, to all four mentors – everyone tweets about the show. Christina Aguilera didn’t even have a Twitter account before joining the show, but it was suggested to her that she get one. She is already approaching 500,000 followers. Here are some of her interactions –

Love my girls. So hard to see some go but they are all #TeamXtina for life! xo http://twitpic.com/5bp1z7 5 days ago via TweetDeck · powered by @socialditto

My boobs are the 5th judge”;) RT @blakeshelton: “tell christina to cover up them boobs!” Hell no!!! Why the hell would I EVER do that?!!! 5 days ago via TweetDeck · powered by @socialditto

Not only are the mentors tweeting about their contestants on their own time, but they are also live-tweeting the performances as they happen. For example, Maroon 5′s Adam Levine encourages one of his performers in real time –

Here we go @casey_weston !!! Kill it! 5 days ago via Echofon · powered by @socialditto

And The Voice celebs aren’t simply tweeting amongst each other (although there is plenty of that) but are engaging the general audience, responding to actual fans as you can see through this tweet by mentor Blake Shelton (who was the most active Twitter user before the show began) -

@ashleygirl31: im not voting for ur peeps b/c of u”
Ha! Ha! Yeah!! That’ll teach those kids!! 1 day ago via Twitter for iPhone · powered by @socialditto

Here are some more examples of how everyone involved with The Voice is promoting the show on Twitter –

Vote for your favorite performances on The Voice from last night by downloading on @iTunesMusic. #thevoice http://t.co/Q3TUWox 4 days ago via Mobile Web · powered by @socialditto

Ba! Ha! Ha! I forgot to show y’all this… It’s on Christina’s dressing room door on The Voice!!! http://t.co/XA0Qeal 22 hours ago via Twitter for iPhone · powered by @socialditto

excited for the rest of @maroon5 to check out @NBCTheVoice on tuesday! it feels almost like a second living room. 10 hours ago via web · powered by @socialditto

Oh the memories of Quarter Finals Round 2 on #TheVoice. So many photo-worthy moments to say cheese and throw up the V. http://bit.ly/kx0PXz 29 minutes ago via TweetDeck · powered by @socialditto

NBC has integrated social media into the official site for The Voice as well. Each contestant, host and mentor has their own page which feature real-time feeds from both Twitter and Facebook –

The Twitter engagement is working. During a recent episode, over 200,000 tweets rolled in about The Voice. And that’s just the volume while the show was airing. That’s not counting all the discussion that happens between the broadcasts.

Here’s what Twitter’s Director of Content and Programming Chloe Sladden had to say to THR –

Social media integration is an absolute necessity that will only get more and more important. We are going to live in a world where there will be two ways to experience TV: on your own schedule or with real-time engagement. I think Twitter is helping return us to that shared viewing experience. It’s bringing all that richness out of the platform.

Is Twitter engagement the future of live TV? Let us know what you think.

The Voice: On The Cutting Edge of Social Media Engagement
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  • http://awesomize.me/eliasshams Elias Shams

    Social media is here to stay for good. Given vast variety of the existing channels to choose and stick with, it’s time for such a hot space to enter into a new category.

    There is a need for a portal to provide a quick and intelligent decision for both the consumer and the enterprise about their online connections. A Platform to Help us to Distinguish Our Quality vs. Quantity Friends, Fans, Followers, and Companies.

    Facebook, Twitter, LinkedIn, Youtube, Flickr and others have been doing a decent job of providing additional marketing exposure and even in some cases, additional revenue. However, as more and more social networking sites pop up, the task of picking the right channel getting more challenging.

    This reminds me of the early 90’s when WWW was adopted broadly by the general public. Every company rushed to have a presence, to the point it became literally impossible to find the right information on the Web. That’s when yahoo and google where born and helped us find the most relevant information by just typing simple keywords.

    Then came Web 1.0 & 2.0 – Youtube, Flickr, myspace, Facebook, Twitter and countless others have turned everyday people into content producers, influencers and experts. We basically tripled down on the information overload How do you know which channels to select for deploying your social media strategy?

    That is why I built awesomize.me to accomplish such a mission – the portal to all your existing social media channels.

    Elias
    CEO & Founder
    http://awesomize.me

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