Google announced that it is going to begin encrypting search queries with SSL (Secure Sockets Layer) as the default experience at Google.com when you search logged into your Google account. http://www.google.com will become https://www.google.com. “This is especially important when you’re …

There’s a lot of big news in celebrity Twitter-use this week. First Charlie Sheen joined Twitter and captured the attention of the much of the web (attention that continues  today). Now, Ashton Kutcher, one of Twitter’s biggest celebrity stars has had his Twitter account hacked. 

According to Marshall Kirkpatrick at ReadWriteWeb, the person who took over Kutcher’s account from the TED conference. 

It’s no wonder that your customers have learned to be a bit wary on the Web.

Spam steals their attention. Scams steal their money. Phishing steals their very identities. Some of your customers are relying on search engines to separate the wheat from the chaff. If your company shows up at the top of the search results, searchers assume that it’s because your company is reputable, but John Nagle thinks Google needs some help.