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Fiserv Articles

Consumers’ Financial Lives Becoming More Digital

Cha-ching! In the United States, half of all bill payments made (by households with access to the Internet) are being paid online. Nearly forty percent of mobile banking users have paid a bill using their phone and one out of …

Convenience Driving Online Banking Growth
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More than two million U.S. households used online banking and bill payment last year, according to a survey sponsored by Fiserv and conducted by Harris Interactive.

A total of 69.7 million households with Internet access now use online banking services to access balance, account history and to transfer money between accounts. In addition, 64.4 million households pay at least one bill online at a bank website or at a company website.

More Americans Banking Online
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An estimated 63.1 million U.S. households are now doing their banking online according to a survey from CheckFree.

Security concerns about online banking decreased from 17 percent in 2007 to 13 percent in the latest survey. Overall, online security was third among barriers to online banking this year compared to its number-one spot in 2007.