WebProNews

Apple Really Wants You to Use MobileMe

Apple may have scored big in customer satisfaction with the American Customer Satisfaction Index, but that doesn't change the fact that customers haven't been so pleased with its MobileMe syncing service. The service has been nothing but headaches for all parties involved since its launch. Problems ranged from email access and downtime to even syncing itself.

Score One for Apple!

Google of course won the eBusiness sector in the recently released American Customer Satisfaction Index (ACSI). No surprise there. Apple won in the personal computers category, which really isn't all that shocking either.

Consumers Happy With Search And Supermarkets

Supermarkets and search engines tops Harris Interactive's consumer poll this year, which sought out what industries best served the needs of their customers. Tobacco and oil companies scored the worst, joining airlines, pharmaceutical companies, health insurance, and HMO's as the biggest overall losers in the past 10 years. Over the past ten years, just three of the 21 industries measured have seen a positive increase in customer satisfaction, and in the past year, just six did, according to Harris. Fourteen industries went down this year.