Nobody needs to reiterate that Facebook's post-IPO honeymoon period has gone, well, less-than-swimmingly. As of the writing of this article, the...

More and more, when a consumer has a problem they are turning to the internet and looking for answers in the avenues of social customer service. If you haven't heard of social cust...

According to the latest research from Nielsen, American consu...

It looks like a lack of Christmas isn't slowing down anybody's desire to buy smartphones. ChangeWave Research, an independent research firm that examines consumer behavior,...