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Netflix Updates Support Site

User Issues Addressed

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Netflix has recently added a new support site, as a primary resource regarding frequently asked questions and service error resolutions, according to Mike D. Kail, Vice President of IT Operations, per the Netflix official blog. An example given describes what a user might do if they are having an issue with Silverlight. A user can just search for “Silverlight,” and get a narrow result:

netlfix

Netflix adds that in the coming months, it will be adding more help topics to the new knowledge base.

Netflix was recently in the news, along with a slew of other companies, after pulling advertising from the embattled Rush Limbaugh Show. Netflix made a statement on the matter, after some subscribers complained about an alleged affiliation with Limbaugh:

“Netflix has not and does not purchase advertising on the Rush Limbaugh show. We do buy network radio advertising and have confirmed that two Netflix spots were picked up in error around the Rush Limbaugh show. We have instructed our advertising agency to make sure that this error will not happen again.”

As of now, Netflix and Rush Limbaugh are no longer affiliated.

Netflix Updates Support Site
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  • Joyce Pavlovsky

    You think I am Lisa Pavlovsky, my daughter. She has gmail and Google mail.
    I am not her, and all I want is to put Netflix into my search engine and get the simple site where I can, as always, list the movie I want sent to me.
    Thank you,
    Joyce

  • Joyce Pavlovsky

    You think I am Lisa Pavlovsky, my daughter. She has gmail and Google mail.
    I am not her, and all I want is to put Netflix into my search engine and get the simple site where I can, as always, list the movie I want sent to me.
    Thank you,
    Joyce