IBM Announces Social Analytics ServicesBy: Chris Crum - January 16, 2012
IBM unveiled today a new set of software and services for social analytics in the enterprise.
The main software product is IBM Connections for analytics, real-time data monitoring, and collaborative networks through IBM’s SmartCloud services. Included in the new offerings, as described by the company, are:
“There is boundless opportunity for social business to transform how we connect people and processes, and increase the speed and flexibility of business,” said Alistair Rennie, GM, Social Business at IBM. “A successful social business can break down barriers to collaboration and put social networking in the context of everyday work, from the device or delivery vehicle of your choice, to improve productivity and speed decision-making.”
IBM also announced the beta release of IBM Lotus Notes and Domino, Social Edition for “acting on any work flow process directly within the email inbox.”
The company says it intends to support mail, calendaring and contacts in a beta release of IBM Lotus Notes Traveler for Microsoft Windows Phone on Nokia and HTC devices within the first half of the year.