Google Ups Its Cloud Platform Support GameBy: Chris Crum - February 21, 2013
Google announced the launch of a new set of support packages for services on the Google Cloud Platform today. These cover App Engine, Compute Engine, Cloud Storage, Cloud SQL, BigQuery, etc.
“While you can go to Stack Overflow or Google Groups, we realize some of you may need 24×7 coverage, phone support or direct access to a Technical Account Manager team,” says Brett McCully from Google’s Cloud Platform team.
There are four tiers:
Here’s another way to look at it:
More info here.