Google Panda Update Victim Xomba Loses AdSense Ads Too

CEO says fake DMCA complaint got ads pulled

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Google Panda Update Victim Xomba Loses AdSense Ads Too
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New York-based Xomba.com took an 88.06% hit in search visibility according to Search Metrics numbers for the Google Panda update in the UK. With Panda now global, we assume there are similarities to the UK data in other countries.

If that wasn’t bad enough, Xomba is dealing with a whole other crisis. CEO Nick Veneris emailed us to tell us that Google has stopped serving AdSense ads to Xomba pages after a series of unfortunate events and an apparent lack of communication.

“On Monday we received a DMCA complaint from Google Adsense,” he said. “We’ve gotten a small handful of these in the past, and tend to just simply delete the article and ban the author. Google Adsense now has a special form you must fill out stating that you removed the page. No big deal. Except we didn’t get a confirmation from Google Adsense.”

“In their original email they stated that if we don’t get a confirmation we should email them directly,” he continued. “Ok, done. Except, the email bounced back. The DMCA complaint said we had 10 days to do something about it. Today, 2 days later, we find our ads are gone. Not just for our publisher number, but for the whole site and every user.”

Veneris says their AdSense account is still active, but that they’re just not being served any ads.

“Of course we’re in crisis mode now,” he said. “I personally, investigated the DMCA case this morning (remember we already took down the article). I contacted the author who posted it on our site and find out that she is the legitimate author. So the DMCA complaint turns out to be fake and fraudulent…I figure we can take legal action against the website that originally filed the DMCA, but how do we get our ads restored?”

Xomba and Veneris himself posted about the issue on the Google AdSense Forum, but has yet to receive a response from Google. Granted, it was only brought up on the forum today, but the longer it takes, the more money Xomba stands to lose – that on top of the Panda update (though Veneris says the foreign traffic loss of the latest update didn’t affect their revenue that much).

“I also filled out an Adsense appeals form,” he noted. “However, we’re losing money and our users are going crazy.”

Veneris is not the only one to talk about such an ordeal in the forum thread.

Google has been talking about experimenting with more communication with webmasters. A Googler who works in the AdSense department even wrote a guest post for another Panda victim, HubPages, giving tips on how to improve content for AdSense.

Veneris points out a bit of irony in that Google still links to Xomba on its help page for “How do I use AdSense with my CMS?”

This all comes at a time when Xomba has reinvented itself with a new design approach to become less dependent on Google.

Update: Google responded and Xomba is getting its ads back (see comments).

Google Panda Update Victim Xomba Loses AdSense Ads Too
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  • http://Xomba.com Nick Veneris

    On a positive note everyone is welcome to come to our free re-launch party on May 12th in NYC. We’ll even have an open bar.
    You can RSVP at the link below.


    Personally, I think this is a glitch in Google’s system. Hopefully, we’ll settle this and have our ads turned back on. Oh, and an email of an Adsense employee that we can communicate with in the future.

  • http://xomba.com Jeremy Nettles

    We have finally heard back from Google and our ads will be restored within the next 48 hours.

    • http://www.webpronews.com/ Chris Crum

      That’s good news. I’ll update the article.

  • Joe

    Wow, just Wow. That’s great but… So you have to get on the news to get Adsense accounts restored.

  • http://www.rzdvdcreator.com Avitodvd

    Wow, I want to get my company to have ads on Google, but don’t know hot to contact with you guys, Because I am living China, the goverment had banned us to ads aborad…Oh, my god, how can do that? I just can open Google by using some special software…

  • http://thewebsensesolution.com Jon

    Google responds? WOW! Conratgulations on achieving the unachievable… I’m glad you got it sorted out quickly all things considered.

  • http://al-terity.blogspot.com/ td

    one little slip, and everything is ruined. That’s the risk of being at the mercy of Google.

    • Walt

      And there are so many of us at their mercy. Recently had to let go 2/3 of our editorial time due to adsense disabling for “abstract” reasons.

  • Frank

    The visibility of any content published on net need to be controlled by a non corporate body having universal interest and without any commercial aims. In other words it need to be socially or government controlled in the respective countries. A legal legislation would be in the offing since this type of monopoly would lead to unbridled power and control over a very strong influencing media which cannot be allowed.

  • http://www.moneyprofessor.co.uk Dave

    Another example of how those of us who try to make a living from the internet need to make sure that we can survive without relying on google.
    Well done on getting adsense back but sure for most smaller publishers this would not have been the case.

  • iliyasi

    Everything is fine. But, if this is correct then Google Adsense account of Xomba should be banned.


    There are some names which I personally checked and found the claims of Xomba banning users and using their revenue for itself to be true. Everyone can check. And, do read the TOS of Xomba after checking to understand the level of cheating that Xomba is doing.

    In fact, to come out of Panda Slap, Xomba is using this method to just stay live. It has banned almost all users who were less active or who had never visited the Forum. Then, after few days it removed their Adsense code from their articles against its own policies.

  • http://www.affiliatenetworksite.com Robert Hawks

    I created an account and had the account for awhile. Put 1 Post up, didnt Violate ANY ToS or anything like that. Wasn’t Spam. Was a Good Article. They Deleted the Article and Banned my Account out of the Blue. No Warnings, No reasons. just like that. They Suck. Highly Against them. Taking Any and All Links to them out of ALL My Accounts and Telling People to Avoid Them.
    Just sent out a Massive email to all my Readers (Something like 570), telling them to Stay Away and Please spread the word around.

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