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Google Algorithm Update – Is Bounce Rate a Ranking Signal?

User Bounces in the Post-Panda World

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Forget for a moment everything you think you know about Google and how they rank content. Put yourself in the role of a person who is tasked with ranking results. One result gets clicked often, but most of the time the user only stays on the page for a few seconds (if that), returns to the results page, and clicks on another result.

Meanwhile, another result on the same page gets clicked on a lot too, but when users click on that one, they stay on the page longer, and don’t even return to the results page to find another result to click on. Nor do they refine their query. Which page is most likely the one that has the better content for that particular search?

Should bounce rate be a ranking signal? Comment here.

Well, being a human, you have the luxury of looking at both pages and making that call. Now, pretend you’re not a human. You’re a computer algorithm tasked with ranking the world’s information for the majority of searchers. While you have over 200 signals that can help you determine which one should rank higher, wouldn’t this be one that could help?

This is not exactly bounce rate, but it’s related. In this case, it is the bounce in the direction of back to the SERP, and while there has been a lot of discussion and argument about whether Google uses actual bounce rate as a signal, it seems pretty likely that they are looking at this specific element of it.

SearchMetrics, after releasing data about the Panda winners and losers in the UK, said, “It seems that all the loser sites are sites with a high bounce rate and a less time on site ratio. Price comparison sites are nothing more than a search engine for products. If you click on a product you ‘bounce’ to the merchant. So if you come from Google to ciao.co.uk listing page, than you click on an interesting product with a good price and you leave the page. On Voucher sites it is the same. And on content farms like ehow you read the article and mostly bounce back to Google or you click Adsense.”

“And on the winners are more trusted sources where users browse and look for more information,” the firm added. “Where the time on site is high and the page impressions per visit are also high. Google’s ambition is to give the user the best search experience. That’s why they prefer pages with high trust, good content and sites that showed in the past that users liked them.”

WebmasterWorld Founder Brett Tabke wrote in a recent forum post, discussing what he calls the “Panda metric“, that “Highly successful, high referral, low bounce, quality, and historical pages have seen a solid boost with panda.”

In a recent video from Google’s Matt Cutts, on ranking in 2011, he talks about increasing site speed, and how this can keep users on your site longer (IE: not bouncing), you can increase your ROI. Speed is a ranking signal. We know that. Speed can reduce bounce rate. Even if Google doesn’t use bounce rate directly, there is a strong relationship here.

A reader (hat tip to Jordy) sent us this link from Matt McGee at SearchEngineLand, posted last June:

Bounce rate and rankings? Matt [Cutts] says Google Analytics is not used in the general ranking algorithm. “To the best of my knowledge, the rankings team does not use bounce rate in any way.” He tiptoed around this question a bit, choosing his words very carefully.

The part about tiptoeing is somewhat intriguing in and of itself, but it’s also important to note that this was nearly a year ago, and the Panda update was not announced until just this past February (and has even been tweaked since then).

We also picked the brain of SEO vet Jim Boykin. We asked Jim how important he thinks bounce rate is. He says, “I think that some aspects of bounce rate are very important in the post-panda world.”

“It’s important to note how Google defines Bounce Rate,” he adds. This is below:

“Bounce rate is the percentage of single-page visits or visits in which the person left your site from the entrance (landing) page. Use this metric to measure visit quality – a high bounce rate generally indicates that site entrance pages aren’t relevant to your visitors. The more compelling your landing pages, the more visitors will stay on your site and convert. You can minimize bounce rates by tailoring landing pages to each keyword and ad that you run. Landing pages should provide the information and services that were promised in the ad copy.”

He also points to how it is defined in Google Analytics:

“The percentage of single page visits resulting from this set of pages or page.”

“Personally, I don’t think that a single page visit is a bad thing. To me, it tells me the visitor found what they were looking for. Isn’t that what Google would want? If I were Google, I’d want a searcher to find the answer to their search on the exact page they clicked on in a search result…not 1 or 2 clicks in. If I were Google, I’d look more at ‘Who Bounces off that page, and returns to the same Google search, and clicks on someone else, and then never returns to your site,’ but I’m not Google, and that’s just my ‘if I were Google’ thoughts”.

Regardless, it can’t be a bad thing to strive to make every page of yours the best page of its type – the solution to the searcher’s problem. At its heart, that is really what the Panda update is about. Really, that’s what search ranking is about in general. Delivering the BEST result for the query – signals aside.

As far as links, while Boykin says it’s “kind of” fair to say that making sure your links point to quality pages can have a major impact on how Google ranks your site post-Panda, he says, “The final solution should be to remove or fix the low quality pages, and thus, all your links would point to ‘quality pages’.”

Again, this should improve bounce rate.

“I think most agree that there’s a ‘Page Score’ or a ‘set of pages score,’ and when that has a bad score, it affects those pages, and somehow ripples up the site,” Boykin adds. “It could quite well be that if you have a page that links out to 100 internal pages, and if 80 of those pages are ‘low quality’ than it just might affect that page as well. A lot of this is hard to prove, but there are some smoking guns that can point in this direction.”

“Bounce rate is important, and yes, many sites that got hit did have a high bounce rate, but comparing this to sites/pages that weren’t hit doesn’t exactly show any ‘ah ha’ moments of ‘hey, if your bounce rate is over 75%, then you got Panda pooped on,’ because the bounce rate Google shows the public is missing many key metrics that they know, but don’t share with us.”

I think the best advice you can follow in relation to all of this is to simply find ways to keep people from leaving your site, before they complete the task you want them to complete. That means providing content they want.

Is bounce rate important in the post-Panda world? Tell us what you think.

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There are 80 Comments. Add Yours.
  1. It would be close to impossible for Google to include Bounce Rate from Google Analytics in the algorithm. Let me explain why.

    Bounce rate, like many metrics can very easily be manipulated by the site owner. A bounce is calculated when there is only one pageview in the visit. HOWEVER, a site owner can programmatically generate a second pageview. So even though a visitor might only see one page, Google Analytics would register 2 pages and thus NO bounce.

    And there are other tools in Google Analytics that site owners can use to manipulate bounce rate. Things like events.

    Looking beyond Google Analytics, how would Google scale the addition of bounce rate into the algorithm? While GA does cover a good portion of the internet, it is not installed on every site.

    And finally, as was pointed out in the article. there needs to be some business context around what is a good bounce rate and what is bad. There is no way to categorically identify a bad bounce rate. You need to take the metric in the context of page purpose.

  2. Bounce rate doesn’t tell Google or any other search engine anything useful or reliable about what the user found on the page. A satisfied user can leave just as quickly and easily as a dissatisfied user.

    However, if we assume for the sake of discussion that bounce rate is being factored into the search engine’s analysis, they will get more useful and informative data from monitoring their own click logs than from trying to analyze Google Analytics data — which is not collected for every site anyway.

  3. Bounce rate should certainly NOT be used for directories such as my boating and fishing one. The clear intent is for the visitor to quickly find the connection they want and go to it. As a matter of fact, if bounce rate figured into it, then Google Search would rank VERY low – same principle.

  4. …maybe now I understand the reason why some of my blogs, lost some positions ( sometimes even disappeared from the SERP or jumped on the 20th page of Google )

  5. I don’t think the bounce rate should be used for SERP. Some pages might have the exact information user is looking for therefore they close the page yes they might be on the page only for a few seconds.

  6. If it is factored in then it would punish websites which are regularly visited just to get a phone number e.g. my electricians! His website is much better than his competitors but I don’t stay long as I only need his number now. Web Design Milton Keynes

  7. This article opened my eyes to a potential new factor in optimizing websites. If it’s just a matter of people clicking off of the home page I do not think it should be a factor because the visitor may have found the information they were looking for. I thought that the time on the site would be a better consideration however it was brought to my attention that directory sites would suffer. In regards to YouTube videos I think that the percentage of time spent watching the video should definitely be a factor. There are many low quality videos that are not even videos that simply get clicked on because they have a high view count. Many of which got there because they sponsored there video.

  8. Absolutely not. My site is a member login site. When a current member comes to my site and immediately logs in, according to analytics.. that is a “bounce”. Holding that against my site would be a sham.

    • Do your members find you every time through a Google search?
      Or may be they have just bookmarked your page or something?
      I think bounces on direct hits don’t count does that seem logical?
      I think for it to count it has to come from a SERPS search.

  9. In the case of Canics.com, it would definitively NOT be fair to have bounce rate be a measure of site performance. I’ll begin by explaining how my site conversion ‘works’.
    Canics.com has an extensive 12 million unique electronic component part number catalog (database), which is indexed. Subsequently Google users looking for supply of a given unique part, find parts within Canics’ indexed catalog. Once a Google (and other major search engines)user clicks on a Canics search result, I have programmed Canics so that the users query is ‘re-searched’ in a separate database for availability and subsequently displaying results (quantities available) in an I-frame on Canics.com.
    This is where Google (and my site tracker) looses track of the visitors actions, thus the ‘high’ bounce rate according to Google analytics ! In reality the bounce rate is NOT high because users then send us a request for quantity and pricing via the I-frame for further potential business. I am quite aware that Canics’ bounce rate is high but this is NOT for lack of potential customer interest, it is due to lack of traceability. (The path completed in the I-frame is just not captured).
    This has long been a concern of mine. Just getting canics’ 12000 catalog pages indexed requires periodical updates along with some meaningful text amongst the millions of ‘meaningless to Google’ electronic component part numbers.
    As a es, Google this “peb4565tsv1.6″. Canics is on top of page 2. Click ont he link and you will see live availability of this item.
    I would be interested in any comments you may have regarding Canics.com
    Canics will undergo changes in the next few weeks as for navigation and colors/textures. Also I will have a weekly updated “top 25 most wanted” parts section (hope this helps us). I do reealize I need to look at speed of the site, that’s next.
    Sincere regards, Steve H, PDG, Canics.com.

  10. There can be many reasons for bouncing back. Some times a website may really have good info on it but the looks also matter a lot, and one may just bounce back seeing too much matter cramped in the page he landed on and was not willing to read the whole essay for just the few words of info he was looking for. In such a case even a very good informative sight might have a high bounce rate just because the visitor did not wait enough to read it properly. I have seen people browse with so much of impatience that they go on clicking and clicking as though they are Supermen who can read everything in a second. Many times a visitor may simply leave immediately if the looks (not the value of info on the site) is not so appealing.

  11. My site has a ‘bounce-rate’ of 76% and I have gone nothing but down in rankings. As with all other online auction sites, most of Ealtbay Alternative Internet Auctions conteent is related to what the site users post, and not what the site engine provides. You are at the mercy of the user posted content.

  12. definitely not,if a website is only publishing exchange rates then the visitor will visit the site in only few seconds ,will get the information he wants and quits .
    and he does this everyday !!
    does this mean the website is bad on the basis of low bounce rate ?

  13. i want to my blog rank higher

  14. I love this. Too many sites are worried about keywords and garbage content that their UX is terribly planned. This should help clean up the garbage and put more thoughtful designers back in business! Unfortunately the possible hacks to beat this could kill a good plan.

  15. People will unfortunately stay around to read something that sounds scandalous, whether its true or not, whether it has value or not. The bounce rate of a “smear site” won’t be a measure of its relevance or value. The worse it is, the more likely it is that the person who casually drops into it will keep on reading.

    Valuable sites too can attract visitors and keep them. The bounce rate of such a site may also depend on how visually engaging it is. Bounce alone doth not an algorithm make. The only way to rank sites as to their value is intelligent, critical evaluation of them. That can’t be done robotically. It’s hard enough for a human to do it. But an algorithm has not yet been invented that can measure the value of an idea, a website, a presentation of human expression. In fact the existing algorithms are woefully inept. Distinguishing between good and bad is just too much at this time for algorithm formulators to manage.

  16. Nathan

    To be honest sounds like a good idea but there is more than one way to skin a cat. It does have value and therefore from a purely conceptual ideal it should be included. Doing this technically possibly limits the ways you can handle this information and some suggested implementations would mean it should definitely not be the most pertinent factor in the algorithm. Though there is worth in attempting to solve these problems, not trying is a quitters game.

  17. Personally I cant see how they can use a metric that isnt available for every website.

    If a user doesn’t have any kind of google toolbar /app running athe website isnt running google analytics, Then theres NO WAY that google know tell a bounce.

    The data just isnt reliable enough to use.
    Also as another reader mentioned.. It can be manipulated quite easy.

    Its pointless using the “click logs” from googles own system as a site ranking higher will naturally get more clicks and as such get higher..

  18. Well that would be great if you are in a static market, but few of us live there. The paradigm shifts constantly and if what qualifies as ranking is yesterdays news, that creates a great lag in the industry.

    Sure you can adjust, move people from the old to the new, but that’s just one SEO step we could do without.

  19. Jack

    so let me get this straight…

    if I hire 100 people to open my websites several times during the day in different parts of the world with different IP’s and names and have them stay on the pages for 5-10 minutes each time, I will increase my ranking in the serps?

    That almost does not make sense.. Bounce rate was a way for companies to modify their content and design to satisfy their niche.. It was not a signal for the search engines and it should never be!

    If you ask me.. search engines can not use every known method as a singal in their results, it will create a complex algo that will eventually pick on itself. The less signals and the more quality evaluation of content is what panda is all about.

    • If this were incorporated, a new “internet business” paradigm rears it’s head. Similar to traffic sites where people are compelled to view an advert for a certain time to gain points, a model could be set up with the website instead of just an ad. IE: Stay on this page for 10 minutes and get 50 credits.

      I shall call my new business debounce the web dot com.

  20. I am very certain SERPS do count bounce rate for ranking.
    The reason I am convinced?

    My website is new (just 4 months) but did hit place 1 2 and 3 in google in within just 2 months in Thai language with 4 different keywords searches, knocking a Pr4 site to pos 4 I am a Pr0. I have a Real Estate business in Thailand. I believe I hit pos 1 because I use T1 titles and the other do not.

    Then my webpage was systematically bounced day after day with exactly the same search strings which were the same as my page titles which were top ranked ones in google.

    I would like to call these bounce attacks! I analyzed my log files and guess what? the 100% bounces were all coming from ROMANIA and INDIA! and in Thai language! All searches in Thai with Thai ip address were not bounces. It’s very strange would you not say? Anyway the question really, is it possible for your competitor’s to take down your Google position by employing cheap labor and bouncing your site? In my case it seams to be true.

    If you search

    ให้เช่าบ้านเดี่ยวในเมืองพัทยา
    ให้เช่าบ้านเดี่ยว เมืองพัทยา
    บ้านเดี่ยวให้เช่าในพัทยา
    บ้านเช่าพัทยา

    You will find my website pos 3 or 4 where as before it was 1 2 and 3.
    Please don’t misunderstand being pos 3 doesn’t really bother me in fact I am happy! what does disturb me a bit is what the top sites are willing to do and even spend to stay at Nr. 1.

    However one bonus is that my site has got very good Alexa rank because of the attacks! Including ranking in Romania and India!:) Should I be happy or sad?

    The point is I really do think Bounce effects Google search position.
    Sorry about my English

    Yu

  21. Our tourism website for our county is geared for users to link directly to the attraction, hotel, event, etc. they want to know more about. This results in a high bounce rate – - but our intention is for them to move to what interests them. Therefore, I feel we should not be penalized for a high bounce rate.

  22. Hi,

    I’m not so sure. From my standpoint, if I am searching for information on a specific topic, I often come across detail & in depth results. Since, at the time, I am usually looking for a “quick” answer, I often bookmark these pages for later perusal, and RETURN to the Search Results to find a LESS comprehensive site.

    Also, many times when it is important info, I will find an apparently credible site, bookmark it, and immediately investigate the credibility of the source before committing the time to the site itself.

    For me, this metric is a hard call…

  23. The real question should be – what is bounce rate and how it is calculated? I have used Google analytics for long time and noticed that it doesn’t calculate page views correctly, there for the bounce rate was very high! Now I have installed php script that runs on my own server and it is totally different rate. We can’t trust GA, there for in my view the bounce rate should not be one of 200 PR points to consider.

  24. Stupidscript

    Agreeing with Jim Boykin’s perspective on single-page visits:

    When a visitor comes to our site, if they hit the site and pick up the phone to call us, that’s what we count as a complete success … they saw our ad because we bid on the right term, they clicked the ad because we spoke to them, they found the info they needed on the landing page, and they closed the deal.

    If they click around the various pages and then call us, that’s a success, too, but it costs us a bit more in terms of bandwidth, so it’s not a “complete” success, like a single-page conversion is.

    If they click around the various pages but never call us, that’s what we call a failure … wasting both PPC money and bandwidth.

    So, in our case, and no doubt in many, many other cases, a single-page visit in no way indicates the success or failure of the search process. There is simply no method for Google to determine whether that single-page visit satisfied the searcher, converting, as it did, via a phone call.

    If Google does use bounce rate, it would be extremely interesting to know their justification for doing so. But logic dictates that Google understands the above scenarios, and so they could not, in all good conscience, use bounce rate as a significant ranking metric.

  25. If it is can I continue to use Google analytics? I can but don’t like that seems conflict of interest. Then again if we are all in the same boat does it matter? Who will be punished who won’t who does better? It wouldn’t seem right if a site only got 10 visits and no bounces to rank high. One question if you get a chance what would be considered an acceptable bounce rate? As webmasters I know you really hate to see % on bounce rate if we are to meet expectations it helps to know your goals if you want to achieve them.
    Thanks

  26. Bounces do effect your google position but will need a lot of bounces to go down. I would say 70% bounce on keyword searches will make you go down a bit but that will also depend on bounce rate of competition.
    Bounces on direct hits do not count.

    Goole Analytics I find to be inaccurate and recommend using some software that analysis actual log files on your server.

  27. We have a bounce rate of around fifty percent which of course I’d like to improve. However I believe Google could be right, if you arrive at a page and you don’t like the look of it, you leave. Bounce rate therefore is probably another good indicator of quality.

  28. Bounce rate is an important factor for google indexing along with number of returing visitors. Any web site that is really useful for visitors will get a better google ranking.

  29. I think it would not be a good ranking factor because there is no way for Google to fully know that unless that person has installed Google Analytics and Webmaster tools installed on their website and there are a ton of companies and websites, that don’t have either installed.

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