Facebook Reveals Some Details About How it Handles Spam

Facebook Aims to Increase Transparency in Spam Detection Process

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Facebook has revealed a little bit of information about how it looks at spam. The company says it wants to be more transparent about how it handles it.

Along with this transparency is a new message explaining why content might be blocked. It looks something like this:

Facebook Spam Message

"With billions of pieces of content being shared on Facebook every month and bad actors constantly targeting the people who use Facebook, preventing spam isn’t easy," says Caroline Ghiossi, an associate on Facebook’s user operations team. "Just as a community relies on its citizens to report crime, we rely on you to let us know when you encounter spam, which can be anything from a friend request sent by someone you don’t know to a message that includes a link to a malicious website."

"Using information from your reports and what we know about how the average person uses Facebook, we’ve identified certain common patterns of unacceptable behavior," adds Ghiossi. "For example, we’ve learned that if someone sends the same message to 50 people not on his or her friend list in the span of an hour, it’s usually spam. Similarly, if 75 percent of the friend requests a person sends are ignored, it’s very likely that that person is annoying others he or she doesn’t actually know."

The company notes that it can’t be too transparent in how its spam detection system works. This is obviously because spammers would simply take advantage of it. However, more details can be found in this post from Ghiossi.

Facebook Reveals Some Details About How it Handles Spam
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  • http://www.websitetemplates.bz Website Templates.bz

    Well, preventing spam is never easy.
    And I think most of facebook users would agree that it is one of the most spammy sites.

    And in terms of the blocked or flagged messages- I’ve never seen those (although have been using facebook for 5 years already))).
    Funny, huh?

  • Angry User

    Caroline Ghiossi’s method of automated spam prevention has been causing thousands of users to be unable to add their friends, families, graduating class and others. It does not discriminate intent and is causing problems for many people. I have already got blocked twice for adding friends from their own suggestion list. We need help from the news media PLEASE!!!!The link to our page is here http://www.facebook.com/#!/pages/Stop-blocking-me-for-adding-friends-you-suggested-Facebook/127620077272467?ref=mf
    It’s growing hundreds by the day!

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