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Does Urgency Matter More in Email Than in Social Media?

Consumers Feel the Need to Respond to Emails Quickly

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There are 10 Comments. Add Yours.
  1. I don’t think like you.

    • Chris Crum

      Is that good or bad? :)

  2. Email is more direct as are Social Media Direct Messages vs. the Social Media Status Post. I myself, treat direct messages with more urgency than the status replies. I really look at that once a day, where as I following both Email and Messages as they come in.

  3. sofakingdabest

    Is social media a hobby or part of Maslow’s Hierarchy of Needs?

  4. Guest

    If consumers generally respond more quickly to email… which when selling online, is pretty much zero response… then I’d hate to see how bad their response is to social media… what’s a percentage ratio less than zero? lol :D

    People are lazy, rude, angry, selfish, busy, whatever the case may be these days, but the days of polite consumer responses to polite seller order confirmation or shipping information emails is over. Too bad, so sad, selling online used to be so much fun.

    • Chris Crum

      Maybe it’s time for a new strategy.

      • Guest

        It’s time for a new job… lol :D

        C’mon spring! When my new job starts! :D

        I started on eb@y 13 years ago (have since left there and moved to other venues), when things were warm, fuzzy and fun throughout the entire transaction… every new customer, became a new friend… as a seller you can only be so professional (ie: TY email for the purchase, followed later that day by their item’s shipping notice w/tracking, etc), before you’re reported as spam now… crazy!

        Try and be polite, friendly, informative, communicative, professional and respectful — the way we’d all expect and deserve to be treated — and you’re either ignored or blacklisted, when it was they who sought out your item in the first place… if you don’t respond at all to their purchase, just send the item like a robot, then they think you’re being rude… really, it’s so *not* fun anymore.

        • Chris Crum

          Newsletters can work well. Just like with anything else, content can go a long way. So can a subject line.

  5. “Teachers do not have to worry as only 2% said they tweet or post from school.”

    This actually made me LOL. 2% admit that they tweet or post from school – I wonder how many actually do that.

  6. yoursurprise-bellatio-3

    Hello! This is kind of off topic but I need some guidance from an established blog. Is it difficult to set up your own blog? I’m not very techincal but I can figure things out pretty quick. I’m thinking about making my own but I’m not sure where to start. Do you have any tips or suggestions? Cheers

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