BlackBerry Services Down For Some Users

BlackBerry users throughout Europe, the Middle East and parts of Africa have been experiencing problems with their service since early this morning.

It looks like the problems that people are having involve accessing the web, BlackBerry messenger and roaming in Europe. Some users are also reporting the inability to access their email. Apparently, all of these users are tied to one data center maintained by Research in Motion, or RIM – the folks behind the Blackberry devices.

Some of the carriers in the areas are blaming RIM for the outage –

@TMobileUKhelp
T-Mobile UK Support@Lukiemartin Hi Luke, the issue is with RIM and nothing to do with T-Mobile. Sorry. 1 hour ago via CoTweet · powered by @socialditto

@VodafoneEgypt
Vodafone Egypt@Medhat_Saeed There is Blackberry outage , its from RIM side (Blackberry Manafuture), stay tuned with us till further updates. ^NE 6 hours ago via CoTweet · powered by @socialditto

RIM didn’t make an official statement on the reported outages for a while, as they finally responded with this –

@BlackBerry
Research In MotionRT @BlackBerryHelp Some users in EMEA are experiencing issues. We’re investigating, and we apologise for any inconvenience. 4 hours ago via CoTweet · powered by @socialditto

@BlackBerryHelp
Research In MotionWe apologize to any of our customers in Europe, Middle East & Africa still experiencing issues. We’ll bring you an update as soon as we can. 2 hours ago via web · powered by @socialditto

Blackberry users have taken to Twitter to voice their frustrations –

@Gilaaa88
E.A.SDear BB Service, Come baby come baby baby come come!!!!:’( Come back!-.- #BlackBerry #FAIL 1 hour ago via web · powered by @socialditto

@freyastylesTMB
Joey TribbianiAw cute, orange just texted me about my blackberry not working aww 10 minutes ago via Twitter for iPad · powered by @socialditto

@MarMar_Q
Maryam Qassim10/10/2011.. Survived a whole day, without using my BlackBerry… I am #LeSurvivor. 17 minutes ago via web · powered by @socialditto

@theMillStudios
Tim B.I see Slough has put itself back on the map today with chronic server failure killing 1/2 of the planets Blackberry services 2 hours ago via web · powered by @socialditto

It appears that services are slowly reappearing for some users –

@AkiAnastasiou
Aki AnastasiouLooks like Blackberry BIS services are slowly returning back to normal. Please restart your phone. #BB #Outage 47 minutes ago via TweetDeck · powered by @socialditto

@MarthaTaylorr
M-TizzleYay!!! Welcome back blackberry services! 9 minutes ago via Twitter for BlackBerry® · powered by @socialditto

@PreetChandhoke
Preet ChandhokeAnd Blackberry Services are back – BBM / Mails pouring in @Netra 10 minutes ago via TweetDeck · powered by @socialditto

The majority of tweets rolling in are about the service still being down. Have you been affected? Are you seeing your BBM and other services returning to normal? Let us know in the comments.

There are 4 Comments. Add Yours.

Deepika
October 10, 2011 at 4:25 pm

Its not working for so many days!
Deepika
October 10, 2011 at 4:27 pm

PLEASE Fix it soon even on other days msgs take almost an hour to be delivered after 9pm
Steven G
October 10, 2011 at 5:43 pm

I guess I shouldn’t have assumed that blackberry has backup servers just in case the primary servers fail. Are there no messaging apps that can bypass BBM or do all blackberry users pretty much no choice but to use BBM?
BBexp
October 10, 2011 at 6:40 pm

All good on my end. Commenting from my 9650 now.