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iPhone 4 Owners to Get Free Cases or Refunds

Jobs: All Phones Have Weak Spots

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Apple kicked off today’s press conference by playing a YouTube video of the iPhone antenna song, which can be seen below:

 

Steve Jobs acknowledged that Apple isn’t perfect and that phones aren’t either, but he says the company wants to make users happy.

Jobs says they’ve sold 3 million iPhone 4s since launch and points out that it was called the top smartphone by various publications.

He says the antenna issues aren’t unique to the iPhone, and points out the BlackBerry Bold 9700, the Droid Eris from HTC, the Omnia 2 from Samsung. He says there are more and that every one has "weak spots."

Jobs says Apple hasn’t figured out its "way around the laws of physics yet."

Jobs recommends every iPhone owner update to iOS 4.0.1, and Apple is going to give everyone a free case. Those who have bought one will get a refund, and they’ll do this through the end of September. Some had already been suggesting this as a solution. Apparently Jobs liked the idea.

People can also take their iPhone 4s back for a refund if that’s what they want to do (provided they’re not damaged).

Jobs also reiterated that the iPhone will be coming to 17 new countries this month.

He mentioned that Apple stores had 60m customers last quarter.

Apple will not give refunds for third-party cases.

Update: Video of the press conference can be viewed here.

(HT: gdgt live)

iPhone 4 Owners to Get Free Cases or Refunds
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  • Ryan

    It’s amazing how badly iPhone 4 sucks. It’s also amazing how Apple Fanboys will defend it until the end of time. I will freely note first off that I am not a fanboy by any stretch, however I do have the 3GS, which I love. I did buy the iPhone 4, and it was so terrible that I returned it and went back to my current 3GS. It was just that bad. It’s hilarious to me what Apple fanboys are saying in forums and blogs all across the web, defending this thing like it’s some sacred gem, pretending all its issues don’t even exist. Ridiculous. Check out the video I made on YouTube about “An Apple Fanboy’s take on Life…”. It’s at http://www.youtube.com/watch?v=KPcQ-cYg8iA

  • http://www.myeasyonlinepay.com ClauReyes1580

    A quote from an Apple speaker when defending the Iphone4 issue. Why would they compare their phone (Iphone) to other phone. Lets face it Iphone is much higher in terms of price, so we expect that all is well, because they’re expensive and even give it a good publicity. Good thing that this issue came out before i bought that phone ( I was planning to buy it, but now no way sir). I’ll stick to my phone.

    ClauReyes

  • http://tbeyond.com Patrick

    iPhone 4 will keep selling even if it is a brick because Apple made it. It is a status symbol, it can have antenna issues, a killer switch, closed system, paid apps, anything, it will still sell!
    Isnt Apple just amazing?

  • http://www.theexpertseocompany.com andrew

    It’s going to take more than a cheap leather case to make up for lost business calls due to faulty antenna issues I can tell you Apple!

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