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Putting A Face On Consumer Product Reviews
By Jason Lee Miller - Fri, 09/08/2006 - 9:10am.
Web 2.0 is an honor system where everyone expects the crowd to be noble and then becomes angry at the reality of honor systems. Anonymity is a ski mask for drive-by commentators. Though a rude blog comment is often nothing more than cursing behind the windshield, when the road-raged driver becomes a crusader outside your storefront, it's serious.
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