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Google: We Don’t Have The Resources To Investigate Page Removal Requests

Google: We Don’t Have The Resources To Investigate Page Removal Requests

By Chris Crum April 25, 2012 | 3 Comments

Google’s Matt Cutts put out a new Webmaster Help video. It’s one of those where he answers his own question (as opposed to a user-submitted one), so you know it’s something Google deals with all the time. The question: There’s …

Google Launches “Me on the Web” Google Launches “Me on the Web”
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Google has released a new feature called “Me on the Web.” It’s a reputation management tool accessible from the Google Dashboard, underneath the Account details. Google says the tool makes it easier to set up Google Alerts, and suggests search …

How Burson Marsteller Can Emerge From Its Facebook PR Fiasco How Burson Marsteller Can Emerge From Its Facebook PR Fiasco

The “dirty tricks” kerfuffle surrounding Facebook and Burson Marsteller that erupted a few days ago surely couldn’t get worse for the beleaguered PR firm – but it did. Burson was caught out in a covert anti-Google smear campaign on behalf …

GoDaddy Elephant Killing Leads to Competitor Raising $20K to Save Elephants GoDaddy Elephant Killing Leads to Competitor Raising $20K to Save Elephants
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GoDaddy CEO Bob Parsons recently took a vacation in Africa, where he hunted an elephant, posted video of the killing and slaughter of the elephant, and and tweeted it out to the world. You’ve probably heard the story by now. …

In PR, There’s No Such Thing As A One-Day Story

Yesterday, I wrote about how NBC has handled Keith Olbermann’s departure from his show on MSNBC. Writing that story put me in mind of one of the hoary chestnuts of public relations strategy, which is to let sleeping dogs lie for some situations. Veteran PR folks are fond of refering to a minor flap as a "one-day story," meaning that you read about it in the newspaper today, but it disappears tomorrow.

Remember Who Can Read Your Tweets
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What kind of an image are you creating for prospective clients, who check out your social media updates?

I received an interesting email from a reader last night, which I would like to share with you.  She asked if I would not use her name, so I am going to call her Barbara instead.  Her email was short but contained a very valuable message.  It’s something I have heard of many times and it’s becoming more and more common.

Social Signals You Should Be Monitoring
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Listening is not hard these days.  There are now over 200 tools that can help you gather the conversations.

The next step is not so simple.  Finding the right content and figuring out exactly what the people talking about you need and want is critical to PR success today. Content analysis is a traditional PR skill, but data mining is not.  Building social graphs has not been part of our PR practice.

Noteworthy Videos
Brand Monitoring: Look at Brands That Are Doing it Right
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Listening. It’s a mantra we’ve heard PR, marketing and social media consultants preach to brands for the last two years. But, how many brands are really listening to their customers online?

I’m not talking about responding to comments on Facebook or Twitter. That’s fine, but at this point, it’s table stakes, don’t you think?

Sometimes Your Biggest Fans Can Be Damaging to Your Brand
Reputation Management Should Be Proactive, Not Reactive
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Fionn Downhill, CEO of reputation management firm Elixer Interactive and Attorney Geoffrey Wozman spoke in a session at SES Chicago called "Brand, Trademark & Reputation Management." Downhill says online reputation management combines marketing and public relations. 

Yahoo Answers Just Got More Valuable for Businesses
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Yahoo has released a new mobile version of Yahoo Answers. For users, this means a more convenient way to access what I believe is the biggest Answers site on the web from their mobile phones in an optimized, less painful fashion. With Yahoo Answers for mobile, users can:

When Tweeting with URL Shorteners Goes Wrong
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Former eBay President and CEO Meg Whitman is of course running for Governor of California. A spokesperson working for her has provided us all with a lesson about being careful with our social media content, and to always check our links before we share them with the world. 

Search Marketing Isn’t Just SEO and PPC
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You can look at the tourism industry and get a feel for the problems companies of all kinds are facing in terms of social media engagement every day. I just sat in on  a session at BlogWorld aimed at such companies, but the themes were much broader – how to filter though all the noise of the web to find discussions about your brand, ways to harness the social media tools that are available to us to actually get some use out of them, how to use different kinds of search engines to engage with people, etc. 

Google Gives Realtime Search a Homepage
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Google has given its realtime search feature its own homepage at google.com/realtime. Searches from this destination still take you to the updates section of a regular Google search.

While realtime search on Google itself isn’t new, there are still some new features Google has revealed along with the homepage. Product Manager Dylan Casey writes:

AOL Gives Parents Tool for Eavesdropping on Kids’ Social Networking
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AOL has released the results from a new survey, conducted by Nielsen, about parenting and social networking. The survey found that over half of children don’t knows all of their "friends" personally.

The survey also found that 76% of parents with kids on Facebook have "friended" their teenagers, while 29% of these teens would un-friend their parents if they were given the option. Heartwarming isn’t it? These kids are twice as likely to un-friend their mothers as opposed to their fathers.

Cleveland Browns Player Shows How Not to Use Twitter

Social media is still a hot button issue within some organizations, because it only takes one tweet in a moment of poor judgment to bring a round of a round of negative attention upon a brand. That goes for sports organizations too.

Yahoo Finds Need for Improvement in Online Reputation Management

Yahoo has shared the results of a survey that not only looked at how parents monitor children’s online behavior, but how adults take control of their own digital reputations. The survey (conducted among 2,003 Internet users in the U.S., ages 18–64) revealed the need for a great deal of reputation management education.