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Yelp Reviews Say More Than You Realized

Yelp Reviews Say More Than You Realized

By Chris Crum November 14, 2014

Yelp reviews can have a tremendous impact – for better or for worse – on a business. They can dictate whether or not a customer decides to visit. This is one of the reasons the site/app is so controversial with …

Yelp Wants To Help You Respond To Reviews Yelp Wants To Help You Respond To Reviews

Yelp wants to help businesses respond to their reviews, which is something a lot of businesses seem to struggle to do in a productive manner. The company is hosting a webinar on Wednesday that will walk businesses through some best …

Yelp Pays FTC $450K After Child Privacy Violation Yelp Pays FTC $450K After Child Privacy Violation

Yelp reached a settlement with the U.S. Federal Trade Commission over the violation of child privacy law. The company had enabled kids under 13 (some even 9 and under reportedly) to sign up for its service, collecting their email addresses …

‘Yelp Bill’ Passed In California ‘Yelp Bill’ Passed In California

California Governor Jerry Brown signed into law a bill that prevents consumers from facing legal action from businesses over negative reviews. The law keeps businesses from being able to prevent customers from writing negative reviews or penalize them for doing …

Yelp Suit Dismissed, But Suspicions Remain Yelp Suit Dismissed, But Suspicions Remain

Yelp has emerged victorious from an extortion lawsuit, but the reasons why have done little to quell existing suspicions about its business practices. Various lawsuits have been filed against Yelp over the years, accusing the company of extorting small businesses …

Yelp Busts Businesses With 'Private' Messages Yelp Busts Businesses With 'Private' Messages

Yelp announced that it has released another round of Consumer Alerts on business pages. This time they’re dishing out a total of sixty-one alerts for businesses including dentists, hairdressers, plumbers, and car dealers. This time, Yelp reveals that it busted …

Yelp Enters Chile, Its 28th Country Yelp Enters Chile, Its 28th Country

Yelp announced that it has now penetrated its 28th country – Chile. “The distance from Yelp’s office in Manhattan to our headquarters in San Francisco is 2,600 miles, which happens to be —from toe to tip — the same length …

Yelp Faces New Class Action Suit From Shareholders Yelp Faces New Class Action Suit From Shareholders

Yelp is no stranger to legal battles, nor is it a stranger to complaints about how it handles reviews. Now, the company faces a new class action suit from shareholders, accusing it of selling over $81 million in stock, while …

Union Street Guest House Takes Down Policy Union Street Guest House Takes Down Policy

Historic hotel Union Street Guest House learned a harsh lesson this week, which should serve as a cautionary tale to those worrying about their Yelp reviews a little too much. Reviews on Yelp and other sites are controversial for a …

Hotel Charges Guests $500 For Negative Yelp Reviews Hotel Charges Guests $500 For Negative Yelp Reviews

The Union Street Guest House in Hudson, New York has a strange policy. It charges guests who book weddings $500 for any negative reviews left on websites like Yelp by the wedding parties’ guests. On the hotel’s Events & Weddings …

Yelp Profitable For First Time Since Going Public Yelp Profitable For First Time Since Going Public

Yelp just released its Q2 earnings report with revenue of $88.8 million, up 61% year-over-year. Net income was $2.7 million, or $0.04 per share, compared to a net loss of $(0.9) million, or $(0.01) per share in the same quarter …

Look At How Much Google Favors Yelp Look At How Much Google Favors Yelp

Yelp frequently complains about how Google treats it in search results, and recently became an official complainant in the EU’s investigation into the search engine’s business practices. Meanwhile, Google appears to be giving Yelp an unprecedented amount of visibility in …

Yelp Launches Video Upload Feature Yelp Launches Video Upload Feature

A couple months ago, we learned that Yelp was preparing to launch a video feature. The company has now officially launched it. Do you like the idea of Yelp users taking videos from within your business and posting it to …

Yelp Lets You Look At Trends From The Past 10 Years Yelp Lets You Look At Trends From The Past 10 Years

Yelp is showing off a new tool called Yelp Trends, which gives you access to its ten years’ worth of data to get a look at trends on a city by city basis. Yelp was founded in October of 2004, …

Yelp Reviews Are About To Appear In More Places Yelp Reviews Are About To Appear In More Places

Yelp announced some big news late on Tuesday. They’ve increased the call limit on their API to 25,000 per day, and made it easier for developers to use, in addition to opening it up to all developers for free. In …

People Are Trusting Online Reviews More Than Ever People Are Trusting Online Reviews More Than Ever

It appears that people are not only turning to online reviews for local businesses more and more, but they are actually trusting them more than ever despite all the media coverage questioning their legitimacy. If people are trusting what they …

Did Yelp Just Become Better For Businesses? Did Yelp Just Become Better For Businesses?

Yelp may have a tough time overcoming negative perception from some businesses thanks to a seemingly never-ending barrage of unproven accusations, but the company continues to add features that can potentially help merchants. Do you think Yelp is getting better …