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Yelp Gets Legal Victory In Privacy Case (Because Subpoena Was Issued In Wrong State)

Yelp Gets Legal Victory In Privacy Case (Because Subpoena Was Issued In Wrong State)

By Chris Crum April 16, 2015

Yelp has been embroiled in a legal battle for the past couple years as a Virginia carpet cleaning service has sought to get the names of reviewers it alleges left reviews without using the service in order to name them …

Revleap: Yelp’s Allegations Completely False, Unsubstantiated Revleap: Yelp’s Allegations Completely False, Unsubstantiated

Last week, Yelp said it was “taking a stand against misleading ‘reputation management’ companies,” as it filed a lawsuit against a company called Revleap, which it said is a scam, and puts small businesses at risk because of the Yelp …

Yelp Is Beefing Up Its Sales Staff Yelp Is Beefing Up Its Sales Staff

Yelp released its earnings report for the fourth quarter and full year 2014 on Thursday, and as previously reported, the company grew its local advertising accounts by 48% over the course of 2014. Yelp execs discussed the progress of its …

Yelp Slaps 85 Businesses With Consumer Alerts Yelp Slaps 85 Businesses With Consumer Alerts

Yelp just announced that it’s releasing a new round of Consumer Alerts, slapping big warnings on top of the pages of 85 businesses. These businesses, Yelp says, are either attempting to buy or offer rewards for positive reviews or have …

46% Of Yelp’s Top 100 Places To Eat In The U.S. Are In California 46% Of Yelp’s Top 100 Places To Eat In The U.S. Are In California

Apparently you really need to live in California to have a great selection of places to eat. That’s what Yelp’s Top 100 Places to Eat in the U.S. would have you believe anyway. 46 out of 100 of them are …

Yelp: FTC Closes Investigation, Takes No Action Yelp: FTC Closes Investigation, Takes No Action

Yelp announced on Tuesday that the U.S. Federal Trade Commission has closed an investigation into the company’s business practices without taking any action against it. Last spring, the FTC published a letter stating that it had received over 2,000 complaints …

Yelp Filter Not Catching Biased Reviews Yelp Filter Not Catching Biased Reviews

It may be a new year, but there are still problems with Yelp’s review filter. We’ve been tipped to some research finding reviews featuring promo codes, which would seem to violate Yelp’s guidelines, showing up for Uber and Lyft, as …

Yelp Shows Businesses Some Love With New App Yelp Shows Businesses Some Love With New App

Yelp’s reputation among businesses is…let’s just say a mixed bag. By now, you’ve no doubt heard plenty of horror stories, regardless of whether or not they’re true (they’re often unproven), but the fact is that Yelp needs businesses to exist, …

Yelp Reviews Say More Than You Realized Yelp Reviews Say More Than You Realized

Yelp reviews can have a tremendous impact – for better or for worse – on a business. They can dictate whether or not a customer decides to visit. This is one of the reasons the site/app is so controversial with …

Google My Business, AdWords Express Apps Get Updates Google My Business, AdWords Express Apps Get Updates

Google announced some updates to the Google My Business and AdWords Express apps aimed at making it easier for businesses to find the right customers. With Google My Business for Android, business owners can see reviews from across the web. …

Yelp Acquires French Review Site Cityvox Yelp Acquires French Review Site Cityvox

Investors have been concerned about Yelp’s international business, and Yelp seems to be doing everything it can to reverse that. The company announced on Tuesday that it has acquired Cityvox, a French online review site, which specializes in restaurants and …

Is Yelp Headed In The Right Direction? Is Yelp Headed In The Right Direction?

Yelp, the online review site that businesses love to hate, released its earnings report for the third quarter this week. CEO Jeremy Stoppelman proclaimed it a “great” quarter, but investors weren’t buying what Yelp was selling as the company’s stock …

Business Courts Negative Reviews As Middle Finger To Yelp Business Courts Negative Reviews As Middle Finger To Yelp

You’ve heard the claims before. If reader comments are any indication, many of you have even lived them. They’ve never been proven, but time and time again, small businesses accuse Yelp of “extorting” them by holding positive reviews hostage until …

Yelp Wants To Help You Respond To Reviews Yelp Wants To Help You Respond To Reviews

Yelp wants to help businesses respond to their reviews, which is something a lot of businesses seem to struggle to do in a productive manner. The company is hosting a webinar on Wednesday that will walk businesses through some best …

Yelp Pays FTC $450K After Child Privacy Violation Yelp Pays FTC $450K After Child Privacy Violation

Yelp reached a settlement with the U.S. Federal Trade Commission over the violation of child privacy law. The company had enabled kids under 13 (some even 9 and under reportedly) to sign up for its service, collecting their email addresses …

‘Yelp Bill’ Passed In California ‘Yelp Bill’ Passed In California

California Governor Jerry Brown signed into law a bill that prevents consumers from facing legal action from businesses over negative reviews. The law keeps businesses from being able to prevent customers from writing negative reviews or penalize them for doing …

Yelp ‘Extortion’ Suit Dismissed, But Suspicions Remain Yelp ‘Extortion’ Suit Dismissed, But Suspicions Remain

Yelp has emerged victorious from an extortion lawsuit, but the reasons why have done little to quell existing suspicions about its business practices. Various lawsuits have been filed against Yelp over the years, accusing the company of extorting small businesses …